Robert Boedges Email & Phone Number

St. Louis, Mo, Us

Greater St. Louis Area

• Manage all operations departments consisting over 60 direct reports, including underwriting, processing, closing, and post-closing.• Manage all supporting vendors, including appraisal management companies, credit report distributors, software for loan applications, and customer relationship management (CRM) system vendors. • Negotiate and approved contracts with all 3rd party vendors, including collaborating with compliance to perform all due diligence requirements.• Work closely with compliance to facilitate remediation efforts from audit and exam report findings and exceptions. • Customize and programmed all aspects of Encompass (Loan Origination System), particularly the reporting features. • Organize and oversee weekly meeting with all department heads. • Attend and participated in weekly compliance committee meetings in order to maintain a proactive approach to compliance within operations. • Responsible for monthly pipeline management and forecasts of loan volume to ensure staffing is appropriate.• Prepare annual volume forecast to collaborate with the CEO to prepare for staffing needs, vendor contract renewals, and recruiting efforts. • Perform analyses to identify areas in need of potential improvement across all business channels.• Conduct annual performance reviews for over 60 direct reports. • Negotiate the sale and takeover of a title insurance company.

St. Louis

• Organized and led kickoff and status meetings to communicate project expectations prior to project execution.• Devised plans and schedules for concurrent projects to meet established deadlines.• Responsible for bringing on the 5-minute loan approval application to The Home Loan Expert• Revamped the Loan operating system (Encompass) for a growing company giving The Home Loan Expert the ability to keep up with customer demand.• Successfully brought hedging to The Home Loan Expert to protect from market risk• Developed and supplied monthly reports consisting of operational data allowing us to adjust operational procedure to better serve our customers.

• Review every loan application ensuring they meet program guidelines• Communicate with customers on a daily bases regarding items needed on their home loan• Complete prequalification reviews ensuring customers qualify for purchase transactions• Stayed abreast of new types of loans and products to better meet customers' needs.• Ensure re-disclosures are completed with regulated guidelines

O'Fallon Mo

• Maintained a high production level with an average of 52.55 decision credits per month against a team average of 50.11• Maintain an error rate less than the 5% of company standard with a rate of 2.41%• Trained junior underwriters and monitored quality

Saint Charles, Mo

•Ensured production teams followed a prescribed standard work process •Responsible for adoption and adherence to all regulatory, state, local and bank related policy & Procedure requirements•Prepared daily reports monitoring government regulations and pipeline production •Completed loan balancing to maintain a high production rate

Saint Charles, Mo

•Served as a backup for management maintaining reports conducting audits and training employees •Managed a pipeline of 30+ loans containing (Purchases, Refinances, and Making Homes Affordable Loans and VA)•Within 6 months of hire, became one of the top producers in the St. Charles Division•Closed the most loans in January 2011 in the St. Charles division

•Increased productivity in the Imaging department from 100 to 140 pages per hour•Conduct weekly and monthly reports measuring production and collection rates •ISO manager over Credit and Collections and Revenue accounting departments •Department Disaster recovery manager •Manage the web pages for the Credit and Collections department

• Participated on a management team to define loan processing procedures that the Account Managers followed, allowing account managers to utilize the new technology and process more efficient • Analyze the borrower’s credit to verify that the loan will qualify with the investors guidelines • Detected fraudulent loans using various programs such as Lexis-Nexis and accounting methods saving the company over 1M per month • Managing pipeline of 40-60 loans per month• Reviewed and approved outstanding conditions needed to close a loan• Train new hires on investor guidelines and daily responsibilities of an Account Manager

• Supervised the West region compiled of five states, which produced more than one fifth of total volume out of the eight regions• Reorganized the West coast production staff of four, resulting to an increase in customer satisfaction and increase processing turn times to less than twenty-four hours • Held daily meetings to brief processors and sales staff on investor updates regarding regulation changes • Worked with the vice-president of underwriting in order to resolve issues on loans that desired exceptions outside of normal investor guidelines• Had authority to sign off on outstanding conditions needed by underwriting• Acted as an liaison between the account executives and the broker for smooth production flow • Oversaw west coast funding and resolved issues with escrow companies

• Closed 24 -30 Non Conforming loans resulting in a total volume from $2M to $3M per month• Assisted region leader with loans that needed to be structured outside of the normal investor guidelines • Managed the external Account Executives accounts when the account manager was not able to be reached by the broker • Streamlined the production process

• Managed more than 30 brokerage accounts resulting in an increase of 1M in volume within six months • Assisted brokers with innovated ideas in order to get a loan approved by underwriting • Presented new loan products to brokers

• Processed and structured to fit on the investors guidelines and to best suit the borrowers needs • Reviewed residential real state for collateral approval

• Comprehensive financial planning on a business and personal level • Reviewed investment portfolios and allocated assets to maximize current market conditions • Used financial planning tools to monitor client investment goals and allocations • Educated clients on various investment theories and how to interpret analyst reports • Educated clients on types of life insurance and helped determine what product would be most beneficial for their dependents • Maintain and service an ongoing relationship with clients