Robert Border Email & Phone Number

Decatur, GA, US

San Francisco, CA, US

San Francisco, CA, US

Still doing analysis with SQL/Python, but also:- Mentoring and coaching team members on approach and deliverables- Driving meetings and ceremonies with clients/stakeholders to help them meet their goals- Connecting with analysts across different organizations to understand their priorities and focus, and how we can leverage data within our domain to solve.

San Francisco, CA, US

• Data Eng
• Technical owner for ETL processes and data model for Instacart's Care organization
• Create data flow diagrams to show which processes are currently handled outside of approved zones and plan remediation
• Collect, clean, and aggregate data from ecosystem of connected tools
• Handle feature engineering for downstream analysis
• Debug ambiguous problems in key data sources and resolve to improve precision of dataData Science

• Working with stakeholders across Finance, Security Operations, Client Success, and Customer Service to deliver actionable and relevant insights that help influence the direction of the organization. Perform scoping and.
• Work with Data Engineers to define business requirements for ETL pipelines
• Data lead for Security Ops projects showcasing Business Security Incidents, BR/DR Events, Outages, and other forms of Enterprise Risk
• Partner with Client Experience to define how product related data can be used to model influence on overall service relationships
• Assist with ideation and development of Notifications Model pushing out insights to minimize time spent by users looking for main themes in data

• Data Analytics
• Scoping, user story creation, and solutioning for internal data platform (Angular, Python, SQL) for team of 8 data engineers, data analysts, and software developers
• Work with Customer Success division of 330+ CSMs to provide Client-centric visualizations, eliminating time spent in manual collecting and analyzing data
• SecOps engagement to turn data on risk into actionable insights
• Ad hoc data analysis, dashboard development, & BI for strategic initiatives Product/Launch Management
• Program management for initiative bringing mid-market SaaS Payroll Platform into enterprise space

• Lead short-term implementation projects for clients of various size andcomplexity
• Worked with external vendors to refine processes for software integrationthroughout implementation phase
• NPS Champion driving improvement for team from ~30% to 60%
• Completed ADP Emerging Leaders Program

Hesperia, California, US

• Lead and directed operations meetings regarding upcoming planned work in regards to constraints and risks
• Managed group of field coordinators responsible for tasks in initiation and planning phases of new projects
• Tracked on-going projects from initiation to final billing for business group generating $18M/yr in revenue
• Lead process improvement project for business group, correcting issues in delivery of on-time and withinbudget projects increasing division performance by 100% Robert

Hesperia, California, US

• Assist with survey and bid analysis to win pipeline projects ranging from.3M-2M deal size
• Own project initiation and planning phases of large scale capital projects
• Business process improvement to reduce total pre-project work efforts and reduce overhead costs

Tempe, AZ, US

• Provide internal to support to clients with technical issues for various applications and systems
• Created documentation for both end-user and IT use
• Participated in project functions with multiple IT groups to develop sense of interaction between departments

Master Of Business Administration (M.B.A.), Business Administration And Management, General

European Mba Summer Institute - The Changing Environment For International Business In Europe

Bachelor'S Degree, Business