Robert Borkowski Email & Phone Number

Wauwatosa, Wi

• Results driven Healthcare IT professional seeking to contribute acquired skills within an IT project manager or leader role• Repeated success directing IT projects & initiatives from design to deployment• Strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery to customer• Process improvement leader with a history of implementing new procedures and technologies• Expertly manage application dev/ops to satisfy all quality and compliance requirementsAreas of Expertise:IT Project Management | GxP Testing | System Administration Team Leadership | Service Now | Customer ServiceStrategic Planning | Business Continuity | Data Backup & RecoveryGeneral Electric Healthcare Services – Technology Operations Leader (Testing & Automation)I manage our testing automation efforts by developing auto scripts that satisfy FDA requirements for our GxP business applications. We have achieved an 80% reduction in time and labor versus previous manual testing methodology. I am responsible for all GxP documentation updates for our Biomedical applications including change control and retirements following Software Development Life Cycle (SDLC) principles. I also author software release related communications including release timings and new application features to generate awareness and excitement for active IT projects.General Electric Healthcare Services – Technology Operations Leader (Application and User Support)I led a team of dev-op professionals supporting our Enterprise Asset Management (EAM) platform for the Biomed service sector. Our team supports field users with access requests and data/defect issues via Service Now incident cases . I also managed tech initiatives including iOS and application upgrades, software enhancements, and onboarding new customers to the EAM offerings via data migration projects. I was responsible for managing application releases to ensure all quality and compliance requirements are satisfied.

Wauwatosa, Wi

General Electric Healthcare Services – Technology Operations Leader (Testing & Automation)I manage our testing automation efforts by developing auto scripts that satisfy FDA requirements for our GxP business applications. We have achieved an 80% reduction in time and labor versus previous manual testing methodology. I am responsible for all GxP documentation updates for the Biomed applications including change control and retirements following Software Development Life Cycle (SDLC) principles. I also author software release related communications including release timings and new application features to generate awareness and excitement for active IT projects.General Electric Healthcare Services – Technology Operations Leader (Application and User Support)I led a team of dev-op professionals supporting our Enterprise Asset Management (EAM) platform for the Biomed service sector. Our team supports field users with access requests and data/defect issues via Service Now incident cases . I also managed tech initiatives including iOS and application upgrades, software enhancements, and onboarding new customers to the EAM offerings via data migration projects. I was responsible for managing application releases to ensure all quality and compliance requirements are satisfied.

Wauwatosa

• Superior knowledge of computer systems, design, and analytical projects, along with first-hand experience with all phases of product development lifecycle• Analyze system requirements to efficiently isolate & resolve a wide array of technical issues• Document help desk tickets/resolutions, provided daily administration of GAMS applications• Produced automated test scripts (ALM) and defined environments to conduct test activities• Wrote clear, concise, and thorough specifications and documentation

Greater Chicago Area

• Identified security cyber vulnerabilities across 42 internal & external business and customer facing applications• Led Fleet SCABBA security scanning initiatives that reduced our end-to-end compliance process by 50% by driving a 22% reduction in retest submissions

Greater Milwaukee Area

• I led IT integration conversions migrating newly acquired businesses onto the GE network• Identified IT technical requirements necessary for network conversions beginning with fiber circuit installation, continuing thru Active Directory credentialization and mobile device deployment• Excellent communication and presentation capabilities

Greater Milwaukee Area

• I led IT infrastructure remediation efforts including creating quality documentation for GxP Validated (Software) and Qualification (Hardware) templates & documentation• Managed 5 Primary QM's and 30 Secondary QM's both domestically and globally in day to day IT qualification and audit support efforts

Greater Milwaukee Area

• Produce automated test scripts and define environments to conduct test activities• Write clear, concise, and thorough specifications and documentation

Greater Milwaukee Area

• I led IT infrastructure remediation efforts including creating quality documentation for GxP Validated (Software) and Qualification (Hardware) templates & documentation• Write clear, concise, and thorough specifications and documentation

North Chicago

• Validated computer control systems Authored and executed Validation documentation

Greater Chicago Area

• Authored and executed Validation quality testing documentation. I have working knowledge of SDLC, 21CFR Part 11 Electronic Records & Part 820 Quality Systems.

Greater Chicago Area

Software/Controls Validation Tech - Validated computer control systems including: autoclaves, sterilizers, lyophilizers, & vision systems. Authored and executed Validation quality testing documentation. I have working knowledge of SDLC, 21CFR Part 11 Electronic Records & Part 820 Quality Systems.

Greater Chicago Area

Compliance Administrator – I was responsible for issuing, authoring, and approvals for engineering and manufacturing Validation documentation across 3 physical Quality Assurance documentation libraries. I supported internal, customer, and FDA audits in a back room capacity by delivering requested validation documentation as needed.

Greater Chicago Area

Senior Chemical Operator - Operated production equipment including; chemical reactors, centrifuges, pumps, single-media systems, blender/dryers, and solution equipment to manufacture controlled drugs, antibiotics, and sterile solutions. My attention and understanding of quality documentation allowed me to consistently lead our team in fewest quality batch record errors year over year.

Greater Chicago Area

Senior Chemical Operator - Operated production equipment including; chemical reactors, centrifuges, pumps, single-media systems, blender/dryers, and solution equipment to manufacture controlled drugs, antibiotics, and sterile solutions. My attention and understanding of quality documentation allowed me to consistently lead our team in fewest quality batch record errors year over year.

Greater Chicago Area

Senior Chemical Operator - Operated production equipment including; chemical reactors, centrifuges, pumps, single-media systems, blender/dryers, and solution equipment to manufacture controlled drugs, antibiotics, and sterile solutions. My attention and understanding of quality documentation allowed me to consistently lead our team in fewest quality batch record errors year over year.