Robert Bradbury Email & Phone Number

Fall River, MA, US

United States

• Operated commercial and industrial IT Services and Site IT for 30 industrial factories and 30 distribution sites.
• Managed the delivery of site openings and closures, ensuring seamless transitions for all mergers and acquisitions.
• Reduced redundancy, designed and delivered world-class IIoT and OT services based on industry-leading principles.
• Deployed new strategic IIoT and OT models within 20 factories with a 3-year roadmap across all locations.
• Created new Security SOP for infrastructure. Documented security protocols and action plans that were deployed to 30 factories.
• Oversaw security testing, including attack and disaster recovery plans and scenarios.

Burlington, Massachusetts, United States

• 30 direct reports, 55 indirect reports, 60 sites across North America, Canada, Mexico, LATAM.Led the Commercial and Industrial IT Services and local Site IT in delivering against agreed service and cost levels for all.
• Reviewed all current services for actionable Kaizen and sprints to achieve business goals.
• Streamlined and established 20+ new services that reduced complexity and support costs by over 40%.
• Cross-trained and deployed a 24-hour “follow the sun” approach for better service delivery for “local” solutions.

Fall River, Massachusetts, United States

• Transitioned people and software to new global solutions and services with measurable KPIs and industry standard ITIL service model under one framework. Moved fifteen IT divisions (50 sites) with 40 local and 30.
• Defined and managed the NA LSA for these applications. Includes defining and managing services required to deliver world class support for the business.
• Managed the Field Service First line support team in Alpharetta. This team provides support for the 1000 plus field service engineers in the US working for healthcare.
• Defined and managed the budgets of these services.

Fall River, Massachusetts, United States

• Managed all Application Services within the Lightolier business group. This included multiple EBS on multiple platforms and architectures. Within this scope manage all local applications support personnel consisting of.
• Defined and managed the NA LSA for these applications. Defined and managed services required to deliver world class support for the business. Defined and managed the budgets of these services.
• Led Applications Architect for all business process definitions and technical solutions required by the business group. Designed multiple solutions to reduce cost and complexity while delivering on the business.
• Technical Project lead for all migrations and upgrades for ERP systems. We migrated and harmonized into a single way of working a total of 14 divisions onto the local Glovia EBS from multiple legacy solutions.
• Overall Project Manager for the migration of the Lightoler commercial operations Lighting solution from Legacy home grown application onto the Glovia EBS.

Boston, Massachusetts, United States

Converted legacy data and business processes into leading Oracle software processes and solutions with no work downtime. Led team of 30+ consultants and 10 developers to transform data and align processes. Delivered successful go-live on-time and within-budget conversion with significant improvements to data transparency, data integrity and streamlined.