Lead Investigator
New York, New York, Us
• Conducted internal audits for Engineering, Maintenance, and Vaccines departments to ensure Maintenance calibration process compliance.• Managed investigations written by department engineers. • Investigated manufacturing discrepancies for Engineering, Maintenance, and Vaccines departments • Reviewed Engineering and Maintenance documents, training records, calibration records, Level I and II policies, standard operating procedures, regulatory policies, testing and manufacturing specifications, validation documents, and other technical documents.• Interacted and coordinated with appropriate personnel including manufacturing, QA/QC, regulatory, technical services, etc.• Investigated and identified root causes of manufacturing discrepancies.• Determined corrective actions and/or commitments.• Evaluated closed commitments to verify their completion and their effectiveness in root cause remediation. This included gathering the appropriate documentation, communicating with appropriate personnel, confirming effective root cause remediation, and/or recommending additional corrective actions when appropriate.• Provided monthly reporting and analysis of process and performance metrics of investigations and commitments.• Participated in cross-functional team reviews to resolve MIR (Manufacturing Investigation Reports) issues.• Ensured that all SOP mandated timelines were followed.• Maintained regulatory compliance by initiating MIR’s as needed and ensuring that departmental personnel document all manufacturing discrepancies and resulting changes, whether process, equipment, or procedural, as per regulatory and company policies.Key achievements:• Reduced Maintenance Calibration Out of Tolerance investigations by 30% utilizing Process Mapping and FMEA risk analysis as part of selected Six Sigma Green Belt project. • Presented and defended manufacturing investigations before the FDA and EMEA during site audits.