Operations Manager
Buena Park, Ca
Branch Manager 1998 – 2000Managed profit center including P&L responsibility, sales, product service, customer service, employee hiring / training / development, forecasting / budgeting, marketing, merchandising, inventory control, logistics, financial reporting and procurement.• Oversaw consolidation of profit center with minimal employee loss, resulting in greater district profit 1998.• Developed successful sales, marketing and advertising plan resulting in increased brand awareness and revenue increases of nearly 18%. • Participated in focus group resulting in creating best practices, sales incentives and branch management profit sharing programs 1999.• Exceeded company benchmarks for inventory control, accounts receivable aging and bad debt.General Manager 1994 – 1998Managed two locations with over 30 employees.• Grew year-to-year profit increases more than 25% from 1995 – 1998.• Served as Process Champion for new systems integration in 1996 resulting in greater operational efficiency and reporting ability.• Led company in inventory control, profit margins and cost control.District Manager 1991 – 1994Oversaw 5 locations with nearly 100 employees.• Developed, implemented and managed revenue enhancements and cost costing measures resulting in increased year-to-year profits while reducing costs by 30 – 35% annually.• Consolidated underperforming facilities with no loss in district revenue.• Led team in seamless transition from GKN Building Services to Able Equipment in 1994, resulting in minimal employee turnover.Branch Manager 1989 – 1991Managed profit center including full P&L responsibility, sales, product service, customer service, employee hiring / training / development, forecasting / budgeting, marketing, merchandising, developing and implementing sales incentive programs, operational procedures, inventory control, logistics, financial reporting and procurement.• Led branch to record profit in 1990.