Robert Briley Email & Phone Number

Raleigh, North Carolina Usa

• Led team that designed, created and managed global production and internal networks. Enabled the delivery of the company’s core Software as a Service product offering to a global customer base, while consistently exceeding customer SLAs.• Upgraded production network infrastructure, increasing performance by as much as 1000%, while providing a $110,000 savings in annual hardware maintenance costs.• Merged network infrastructure of multiple acquired companies, enabling cross-functional integration. Produced saving of over $200,000 annually by merging and consolidating network infrastructures.• Lead multiple cross functional teams that successfully troubleshot customer connectivity and performance issues. Enabled the company to meet service-level agreements, averting customer satisfaction issues, penalties and customer loss. • Worked with the Director of Software Engineering to resolve performance issues caused by changes to application architecture. This enabled engineering to redesign the application GUI to consistently and efficiently deliver SaS product offerings, increasing customer satisfaction and significantly reducing the number of tickets being open with Customer Support.• Maintained and troubleshot Amazon Web Services network and security environments. These environments allowed us to expand sales in the European Union by conforming to General Data Privacy Regulations.• Coordinated network technology evaluation and managed the transition to new technologies, including transitioning core switching from 1gb to 10gb and replacing existing load balancers with F5 technology. Increased network performance and availability in production environments.• Worked as part of the technical leadership team to develop budget, integration and migration plans for merging Amber Road and E2open infrastructures. Responsible for the integration of the network infrastructure and budget of over $1,100,000 annually.

Cary, North Carolina, Usa

• Designed, implemented and managed US and international office networks. Increased engineering, sales and marketing collaboration by allowing global data, voice and video integration.• Designed, implemented and managed corporate network security infrastructure to meet regulatory and customer requirements. Implemented access controls methods to customer and internal data as well putting Intrusion Prevention technology in place. • Implemented Cisco UCS for office telecommunications, providing reliable, integrated inter-office and external communications. This decreased annual long distance, phone bills by $60,000, while providing a consistent corporate platform and increased functionality.• Implemented international video conferencing network. This increased the productivity of software engineering by decreasing miscommunications between globally diverse teams.

Cary, Nc Usa

• Designed, built and managed global networks used for providing a reliable and efficient platform for application delivery to a worldwide customer base. Allowed for faster delivery of applications to customers without the added cost of dedicated network connections.• Planned and executed moves of multiple production data centers and offices. Accommodated company growth, while minimizing costs and down time and increasing performance and functionality.• Designed, implemented and managed load balancers to control and distribute inbound traffic. Allowed for increased application availability by significantly decreasing outages caused by maintenance or loss of service as well as increasing performance by distributing work load.