Customer Operations Specialist
Current
Mar 2020 - Present
AeroLeads people directory · profile
Robert Brown Email & Phone Number
Customer Operations Specialist
at
Monzo
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Operations Specialist
Location
Greater Plymouth Area, United Kingdom, United Kingdom
Who is Robert Brown? Overview
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Quick answer
Robert Brown is listed as Customer Operations Specialist at Monzo, based in Greater Plymouth Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Robert Brown.
Robert Brown previously worked as Internal Resourcer at Sitel and Technical Support Advisor at Ee. Robert Brown holds Bachelor'S Degree, Computing And It from The Open University.
Company email context
Email format at Monzo
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Monzo
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Profile bio
About Robert Brown
Customer Service focused professional with experience working within support roles, technical roles and frontline support roles of multiple global and national businesses. Knowledge of multiple bespoke IT systems used within several businesses and currently studying to enable career focus in the IT support industry.
Current workplace
Robert Brown's current company
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5 roles
Robert Brown work experience
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Internal Resourcer
Member of the recruitment team. Responsible for meeting targets based on intake of staff whilst maintaining accurate data management and communicating effectively with multiple levels of the business to ensure candidate experience is optimal.
Apr 2017 - Jan 2020
Technical Support Advisor
Responsible with receiving technical fault enquiries from EE customers and resolving issues on a majority first call basis. Provided troubleshooting advice and support diagnostics whilst ensuring company KPI's were being adhered to and customer satisfaction was being met.
Jun 2015 - Aug 2016
Code Controller
Meticulous checking of stock assigned to department and logging items into spreadsheet to ensure orders were correctly placed and shrinkage was minimised due to wastage. Face to face interactions with customers seeking advice or product knowledge.
Apr 2014 - Jun 2015
Travel Sales Advisor
Providing travel insurances quotes/sales to customers of multiple high value clients whilst maintaining company KPI's and adhering to strict FCA regulations. Handling secure data in compliance with data protection laws and providing basic medical disclosure checks with customers.
May 2013 - Mar 2014
1 education record
Robert Brown education
FAQ
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What company does Robert Brown work for?
Robert Brown works for Monzo.
What is Robert Brown's role at Monzo?
Robert Brown is listed as Customer Operations Specialist at Monzo.
Where is Robert Brown based?
Robert Brown is based in Greater Plymouth Area, United Kingdom, United Kingdom while working with Monzo.
What companies has Robert Brown worked for?
Robert Brown has worked for Monzo, Sitel, Ee, Sainsbury'S, and Cigna Insurance Services.
How can I contact Robert Brown?
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What schools did Robert Brown attend?
Robert Brown holds Bachelor'S Degree, Computing And It from The Open University.
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