Robert Brown

Robert Brown Email and Phone Number

Multi-Dimensional business leader delivering insurance off-shore solutions | Talent Development | Team Leadership | DE&I Programs & Platforms | LEAN & Agile Process Improvement @ ReSource Pro
Robert Brown's Location
Chester Springs, Pennsylvania, United States, United States
About Robert Brown

I lead an operations consulting team focused on creating a smooth transition for our insurance partners as they move their work processing offshore. I bring an 0perations excellence (redesigns and modernized processes) mindset and executive level commitment to solutions and success. I am well versed in the latest Learning & Training digital analytics tools such as WalkMe and Degreed.com. I oversaw the equivalent of a small university within State Farm, onboarding and training 1,500 to 2,500 new hires each year. Executive Leader/Process Efficiency I am skilled in all aspects of Property & Casualty operations, both in the personal and commercial fields. I am a strong professional with a passion for incorporating Diversity Equity & Inclusion into business operations. I developed learning platforms and programs to help incorporate DE&I into the hearts and minds of employees and company leaders.* Critical Thinking* Key Performance Indicator (KPI) focused* Continuous Learner* Analytical * Lean Methodologies* Agile PrinciplesSignificant Accomplishments:* Three individuals I led are now executives (leadership development)* I coordinated underwriting operational efficiency gains for multiple Property & Casualty functions* I oversaw the Training team operation convert more than 1500 trainees to a 100% virtual digital learning platform due to pandemicContact me at (309) 310-3669 for executive leadership opportunities within or outside the insurance vertical.

Robert Brown's Current Company Details
ReSource Pro

Resource Pro

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Multi-Dimensional business leader delivering insurance off-shore solutions | Talent Development | Team Leadership | DE&I Programs & Platforms | LEAN & Agile Process Improvement
Robert Brown Work Experience Details
  • Resource Pro
    Onboarding Operations Director
    Resource Pro Jul 2024 - Present
    New York, New York, Us
    I lead an operations consulting team focused on creating a smooth transition for our insurance partners as they move their work processing offshore.
  • Goosehead Insurance Agency
    Ceo Insurance Agent
    Goosehead Insurance Agency Dec 2022 - Jul 2024
    Westlake, Texas, Us
    Create Insurance portfolio solutions for clients. Manage small business operations. Budget and expense management. Network with real estate and mortgage loan officer professionals. Navigate a very competitive landscape.
  • State Farm Insurance
    Vice President Property & Casualty Underwriting Operations
    State Farm Insurance Sep 2011 - Feb 2022
    Bloomington, Illinois, Us
    Led the Learning and Training teams with responsibilities for all new hire onboarding and reskilling and upskilling of existing employees, . utilizing digital learning platforms. Led the Operations Excellence teams which included Lean and Agile work platforms. Led the Property & Casualty underwriting teams for the entire East Coast responsible for ensuring state profitability from Maine to Florida.
  • State Farm Insurance
    Executive Training Program
    State Farm Insurance Nov 2010 - Sep 2011
    Bloomington, Illinois, Us
  • State Farm Insurance
    Auto Underwriting Operations Manager
    State Farm Insurance Oct 2007 - Oct 2010
    Bloomington, Illinois, Us
    Led the Auto Underwriting operations to profitable growth over three years for the state of California. Built an End User Computing programming team from the ground up. Selected for Senior Vice President leader development group which led to my selection to our executive leadership program.
  • State Farm Insurance
    California Underwriting Zone Consultant
    State Farm Insurance Aug 2005 - Oct 2007
    Bloomington, Illinois, Us
    Responsible for guiding the California Executive leadership team to multiple years of profitable underwriting results. I was the liaison between our field operation and corporate departments translating needs into positive results. This role resulted in a promotion to a field leadership opportunity.
  • State Farm Insurance
    Commercial Business Lines Underwriting Analyst
    State Farm Insurance Jan 2004 - Aug 2005
    Bloomington, Illinois, Us
    Was a key inaugural member of our Commercial Franchise Program which made State Farm the exclusive insurance provider for companies like Mrs Field's Cookies

Robert Brown Education Details

  • Thunderbird School Of Global Management
    Thunderbird School Of Global Management
    Executive Development Program
  • Illinois State University
    Illinois State University
    And Related Support Services
  • The American College Of Financial Services
    The American College Of Financial Services
    Msm - Master Of Science In Management With Specialization In Leadership

Frequently Asked Questions about Robert Brown

What company does Robert Brown work for?

Robert Brown works for Resource Pro

What is Robert Brown's role at the current company?

Robert Brown's current role is Multi-Dimensional business leader delivering insurance off-shore solutions | Talent Development | Team Leadership | DE&I Programs & Platforms | LEAN & Agile Process Improvement.

What schools did Robert Brown attend?

Robert Brown attended Thunderbird School Of Global Management, Illinois State University, The American College Of Financial Services.

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