Robert Brown Email and Phone Number
I lead an operations consulting team focused on creating a smooth transition for our insurance partners as they move their work processing offshore. I bring an 0perations excellence (redesigns and modernized processes) mindset and executive level commitment to solutions and success. I am well versed in the latest Learning & Training digital analytics tools such as WalkMe and Degreed.com. I oversaw the equivalent of a small university within State Farm, onboarding and training 1,500 to 2,500 new hires each year. Executive Leader/Process Efficiency I am skilled in all aspects of Property & Casualty operations, both in the personal and commercial fields. I am a strong professional with a passion for incorporating Diversity Equity & Inclusion into business operations. I developed learning platforms and programs to help incorporate DE&I into the hearts and minds of employees and company leaders.* Critical Thinking* Key Performance Indicator (KPI) focused* Continuous Learner* Analytical * Lean Methodologies* Agile PrinciplesSignificant Accomplishments:* Three individuals I led are now executives (leadership development)* I coordinated underwriting operational efficiency gains for multiple Property & Casualty functions* I oversaw the Training team operation convert more than 1500 trainees to a 100% virtual digital learning platform due to pandemicContact me at (309) 310-3669 for executive leadership opportunities within or outside the insurance vertical.
Resource Pro
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Onboarding Operations DirectorResource Pro Jul 2024 - PresentNew York, New York, UsI lead an operations consulting team focused on creating a smooth transition for our insurance partners as they move their work processing offshore. -
Ceo Insurance AgentGoosehead Insurance Agency Dec 2022 - Jul 2024Westlake, Texas, UsCreate Insurance portfolio solutions for clients. Manage small business operations. Budget and expense management. Network with real estate and mortgage loan officer professionals. Navigate a very competitive landscape. -
Vice President Property & Casualty Underwriting OperationsState Farm Insurance Sep 2011 - Feb 2022Bloomington, Illinois, UsLed the Learning and Training teams with responsibilities for all new hire onboarding and reskilling and upskilling of existing employees, . utilizing digital learning platforms. Led the Operations Excellence teams which included Lean and Agile work platforms. Led the Property & Casualty underwriting teams for the entire East Coast responsible for ensuring state profitability from Maine to Florida. -
Executive Training ProgramState Farm Insurance Nov 2010 - Sep 2011Bloomington, Illinois, Us -
Auto Underwriting Operations ManagerState Farm Insurance Oct 2007 - Oct 2010Bloomington, Illinois, UsLed the Auto Underwriting operations to profitable growth over three years for the state of California. Built an End User Computing programming team from the ground up. Selected for Senior Vice President leader development group which led to my selection to our executive leadership program. -
California Underwriting Zone ConsultantState Farm Insurance Aug 2005 - Oct 2007Bloomington, Illinois, UsResponsible for guiding the California Executive leadership team to multiple years of profitable underwriting results. I was the liaison between our field operation and corporate departments translating needs into positive results. This role resulted in a promotion to a field leadership opportunity. -
Commercial Business Lines Underwriting AnalystState Farm Insurance Jan 2004 - Aug 2005Bloomington, Illinois, UsWas a key inaugural member of our Commercial Franchise Program which made State Farm the exclusive insurance provider for companies like Mrs Field's Cookies
Robert Brown Education Details
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Thunderbird School Of Global ManagementExecutive Development Program -
Illinois State UniversityAnd Related Support Services -
The American College Of Financial ServicesMsm - Master Of Science In Management With Specialization In Leadership
Frequently Asked Questions about Robert Brown
What company does Robert Brown work for?
Robert Brown works for Resource Pro
What is Robert Brown's role at the current company?
Robert Brown's current role is Multi-Dimensional business leader delivering insurance off-shore solutions | Talent Development | Team Leadership | DE&I Programs & Platforms | LEAN & Agile Process Improvement.
What schools did Robert Brown attend?
Robert Brown attended Thunderbird School Of Global Management, Illinois State University, The American College Of Financial Services.
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