Robert Buchanan Email & Phone Number

Minneapolis, Mn, Us

Greater Minneapolis-St. Paul Area

Portfolio Product Manager for residential new construction energy efficiency programs across Xcel Energy service territory.

Cedar Rapids, Iowa Area

-Managed $10,000,000 of annual energy efficiency program budgets; these seven programsrepresent one third of Alliant Energy's entire energy efficiency portfolio.-Provided direct oversight and contract management with six different energy efficiency vendorswhose annual contracts with Alliant range between $70,000 and $3,000,000.-Achieved energy savings goals for residential energy audits and low-income weatherization, twoof Alliant Energy's most highly-visible and scrutinized energy efficiency programs.-Managed pilots, services, or established programs for residential, low-income, multifamily,and municipal customer segments. Acquired understanding of these customer segments and howto meet each segment's unique needs.-Identified program opportunities and established partnerships with national entities on coldclimate heat pumps and Home Performance pilots.-Headed marketing strategy overhaul in residential energy auditing program using data drivenmicro-targeting and messaging to improve both conversion rates and budget management.-Appointed to two cross-functional internal leadership teams to evaluate electric and natural gassales growth, load management, and energy efficiency policy.-Chosen by management to oversee two pilot and product development opportunities:distribution-level conservation voltage reduction and electric vehicle infrastructure.-Authored annual reports on annual program achievement to both the Minnesota Board ofCommerce and Iowa Utilities Board, and annual Operations Report to stakeholders in Iowa.-Appointed lead on Community Energy Manager (CEM) pilot, meeting budgetary and energysaving goals, while establishing criteria for continued support of CEM program.-Promoted company projects to diverse audiences, including vendor training conferences,national and state energy efficiency conferences, and State of Iowa regulatory proceedings.

Cedar Falls, Iowa

Motivated program development into professional, valued community resource on home energy Supervised low-impact weatherization field training and skill development for 2011-12 and 2012-13 Green Iowa AmeriCorps service terms Project site lead for smart thermostat installation as part of DOE SGIG funded project; organized Green Iowa AmeriCorps, Hawkeye Community College, and Iowa Association of Municipal Utilities staff to install smart thermostatsDirected rebranding of audits from "Home Energy Audit" to "Home Performance Audit" to eliminate confusion with energy company auditsWorked with the local CAP Agency to rebrand Green Iowa AmeriCorps weatherizations as "low-impact" weatherizations to complement CAP "high-impact" weatherizationsInitiated relationship with Iowa Association of Municipal Utilities, which led to opening of seven new markets throughout Iowa for Home Performance AuditsAdvised Iowa Heartland Habitat for Humanity on improving efficiency in basements, attics, and ductsLed outreach and education events with colleges, universities, K-12 schools, and media outlets such as KWWL and KGANCut weatherization and direct install materials costs by as much as 90% through development of new supplier relationshipsManaged sales of 509 audits & weatherizations for homeowners, exceeding performance expectations of 350 from 2010-2013.Prioritized workload for 14 staff members between responsibilities of audit and weatherization sales, customer service, scheduling, auditing, weatherization team lead, and data tracking and reporting Spearheaded revamping of energy audit and customer survey formsEngaged local and state politicians to illuminate program benefits for constituentsCreated "Three C's of Weatherization-Comfort, Cost, and Conservation"

Des Moines, Iowa Area

Earned Employee of the Month honors, March 2009Assisted 60-70 customers daily with a wide variety of mortgage concerns, especially regarding escrow (tax/insurance) accounts and payment difficultiesTrusted to call mortgagors back to follow up with particularly difficult issues/casesConsistently met cross-sell goals and customer satisfaction survey goals

Des Moines, Iowa Area

Assigned to special projects including researching, analyzing, and deciphering major changes in FHA loan limits and projects in sales supportCoordinated daily with a wide variety of people in all 9 Wells Fargo operations teams nationwide in editing mortgages in-processFacilitated, on average, 60 mortgage brokers and correspondent lenders daily structuring mortgages to maximize benefit Wells Fargo, borrowers and brokers/lenders

Grimes, Iowa

Constructed 345kV and replaced 169kV transmission lines for MidAmerican EnergyCommunicated with subcontractors daily regarding warranty items and progressOversaw budget for crop damage reparations

Master Of Business Administration (Mba), 3.94

Activities and Societies: Beta Gamma SigmaHonors Graduate Wrote marketing plans for a non-profit Haitian orphanage and the UNI MBA program.

Bachelor Of Arts (B.A.), Economics, 3.12

Activities and Societies: Football, Basketball radio broadcaster, Resident Assistant