Robert Buckner Email & Phone Number

Consultancy firm with an expertise in Executive Coaching, Leadership Development, and Instructional Design.

Meyrin, Ch, Ch

• Develop and execute the Learning & Transformation strategy for Cartier North America including executive development, corporate, front-line retail, CRC, and wholesale partners.• Build programming in support of a transformational organization that is aligned with the Cartier competencies and values. • Develop and deliver a comprehensive role-based DE&I Learning strategy. • Senior HR stakeholder in the annual talent review process and develop bespoke individual development plans for executives and high potential key roles. • Develop the L&T organization implementing centers of excellence, leading a team of twelve.• Create a world-class onboarding experience for all new hires.• Build strong relationships with European HQ teams and collaborate on the global learning strategy and programming.• Co-lead the structure, content design and delivery of the Richemont Retail Academy.Key accomplishments:• Created bespoke Individual Development Plans for executives and other high potential leaders in a 70/20/10 framework including professional coaching assignments, international stretch assignments, regional task forces, internal mentorships and peer connections, as well as world-class formal leadership training with strategic partners. • Created Mon Voyage Cartier onboarding program for North America, a robust, 90 day blended experiential learning journey for all new hires. The program was so well received that it was approved to be leveraged as a global offering by the global head of HR. • Co-curated best-in-class learning content for the Richemont Retail Academy focused on Leadership development• Designed, hired and implemented a new organization for Learning & Transformation to include L&D centers of excellence of Instructional Design, Operations, a High Jewelry pillar, Community Learning focused on reinforcement, peer-to-peer, experiential opportunities and L&T Marketing, as well as a DE&I learning COE.

New York, Ny , Us

• Develop and execute overall David Yurman blended learning strategy for corporate offices, distribution centers, retail and wholesale partners.• Build the Talent Development and Internal Communications functions including organization, tools, and programs from the ground up.• Develop and oversee the David Yurman Onboarding program at retail and corporate entities.• Elevate DY Leadership by constructing opportunities for learning including coaching, communications, strategic development, stretch assignments, mentor programs, etc.• Develop and deliver The Guest Experience, Product and Operational training to retail stores.• Implement a branded world-class intranet.Key accomplishments:• Built and communicated overall Learning & Development Strategy.• Architected the David Yurman intranet, from content development governance, navigation and design. • Designed the David Yurman Sales Experience at Retail and Wholesale.• Developed the DY employee performance competencies, ratings, process, training and calendar.• Collaborated with Creative, Marketing, and Corporate Events in the development of an elevated all-employee company assembly.

Richardson, Texas, Us

• Develop and execute overall APAC regional blended training strategy for leadership, retail, corporate shared services, brand/commercial, and factories.• Manage and develop a geographically dispersed L&D team throughout Asia Pacific: Australia, China, India, Japan, Korea, Malaysia, Singapore, Taiwan and Hong Kong.• In collaboration with senior management and HRBPs, build the Leadership Development roadmap, and create content that is in line with the Fossil Leadership Competencies, goals, and success factors.• High Potential employee development (those ready for a Director, VP, SVP, or EVP role) through IDP’s and program development inclusive of stretch assignments, self-discovery, coaching programs, and traditional training.• Manage Annual Performance Review process.• Owner of the Fossil Onboarding program and results.• Champion the annual employee engagement survey.• Member of the Executive HR Leadership Team.Key accomplishments:• Mapped the curriculum for the development of our managing directors in AsiaPacific, starting with the first program, “The CEO In You” workshop – an off-site program aimed at elevating skills and focus. Resulting in spin off projects focusing on organisational efficiencies and role clarity efforts, which in turn delivered an increase in overall productivity/profitability, a 5% decrease in turn over, and an increase in employee engagement scores.• Developed and facilitated a two-day leadership workshop called “Behaviors of A Highly Productive Leadership Team”. Resulting in a tighter leadership team that embraces healthy conflict and can give and receive performance feedback. Measured by an overall increase in productivity and employee engagement scores.• Launched The First 90 Days – improved and refined the new hire process from offer to 90 days after start date. Resulting in consistent, repeatable processes, increased productivity of employees, as well as created immediate connections between employees and the brands.

Richardson, Texas, Us

• Direct To Consumer (DTC) training and communications worldwide with an emphasis on the guest experience, selling skills, productivity, brand connection and leadership.• Own the translation strategy for all materials including training materials, monthly newsletters, the Fossil Switchboard content (field intranet), etc.• Measure effectiveness through various tools and KPI’s.• “The Voice” of the Brand – Strategic communicator to all field employees.• Member of the Executive Retail Leadership and the HR Leadership Team(s).Key accomplishments:• Developed guest experience and selling skills program, for 800+ stores throughout 30+ countries and multiple languages. – Global. Resulting in an increase in retail productivity measured by KPI’s and “secret shopper” scores.• Created the Field Management Onboarding Program for all stores – Global.• Co-Creator of Inner Circle – Succession planning and HiPo recognition program for key storemanagers ready to take on an Area Manager role. – Global. Resulting in 3 internalpromotions moving from Store Manager to Area Manager.• Global DM Conference Development/Management (3 annually) – Global.• Fossil Global Stores Intranet and monthly magazine – Global.

Richardson, Texas, Us

• All European strategic initiatives• Brand Development and Change ManagementKey Accomplishments:• Executive Leadership/Sponsor for Clothing Launch – Europe.• Brand Management Development – Program including role clarity, succession planning,and development strategy – N. America• Watch design calendar alignment across brands – Global.

Richardson, Texas, Us

• Strategic development of training worldwide – blended learning solutions including eLearning, ILT, role-play, experiential learning, etc. for retail and corporate employees.• Manage and develop a globally dispersed L&D team.• Create and implement leadership development programs.• Develop role based training programs for critical go-to-market roles.• Collaborate with HRBPs to create High Potential employee development plans.• Employee Engagement efforts, measurement and action plans.• Ensure training and content is globally consistent yet allows for local needs.• Member of the Executive HR Leadership Team.Key Accomplishments:• Developed Leadership Training Model for corporate locations – Global.• Formula 54 - Mid-Level Leadership Development – Blended Learning. A yearlong modulebased program for key talent (HiPo) inclusive of Hiring, Coaching, Communications, Engagement and Organisational Planning concepts. – Europe. Resulting in 5 promotions to Director level in the following three years.• FossilTV and LMS – a one-stop-shop branded website for all training – Global.• Global Watch Designer Training and Career Paths – Blended Learning. A role-based“university” for designers learning basics from supply chain management, factory operations, watch fundamentals, designing for profitability, and many more. – Global. Resulting in a decrease in turnover in the watch design teams and two top-seller watches from program participants for the following year.• SAP implementation Training/Change Manager – N.A. and Europe.

Dallas, Texas, Us

• Development and delivery of training initiatives to Chili’s, Macaroni Grill, On The Border, Maggiano’s, and Corner Bakery – Global.• Installed systems and trained store management on back office computer and POS in new stores. Including content development.

Irving, Texas, Us

• Managed 30+ training team members at new restaurant openings responsible for program development and facilitation of employee training.

Bachelor Of Science (B.S.), Communication, Journalism, And Related Programs

Education record

Education record