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Fluent in a variety of ERP/CRM systems. Passionate about Data Analytics and Continuous Improvement.
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Vice President Of ProductionRichardson Sports 2021 - PresentSpringfield, Oregon, UsVersatile leader helping to grow the success of a local manufacturing and distribution company by managing 250+ people in Manufacturing, Facilities and Decoration Departments. Implementing lean practices to help ensure all product was created identical from one machine to the next. One shift to the next. Created in the least amount of time at the highest quality -
Production ManagerRichardson Sports 2020 - 2021Springfield, Oregon, Us
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Sr. Operations ManagerCascade Distribution Group 2019 - 2020Eugene, Or, UsHelping to establish and grow a local manufacturing and distribution company by managing manufacturing, Inventory and distribution Sales. -
Global Support-Success Manager (Remote)Esw Capital 2018 - 2019Austin, Texas, UsRemote Management of a diverse Global Support Engineering team residing in multiple countries/Time zones around the world supporting an array of SaaS based offerings from Back office to Operational processes from a non-technical to Engineering Level. Perform Workflow/Process review and cross departmental collaboration to solve gaps in process and confirm transfer of ownership.Team performance reporting and analysis; planning and execution of improvement plans to reach goals and customer satisfaction: net promoter score, response and resolution time -
Vice President Of Operations (Vp)Inseego Corp 2013 - 2017San Diego, California, UsFormerly Feeney Wireless. Contributed to success of company through Management of Oregon Manufacturing, Supply Chain, Customer Success, Global Technical Support of both Hardware and SaaS with support arms in the U.S. Africa and India. Sales Operations, and Project Management. Creation of capital and operations budgets. Successfully implemented lean operations techniques to all areas of the organization, reducing waste, increasing yield and significantly increasing customer satisfaction. Utilization of KPI’s /Scorecards to affirm -
General ManagerInseego Corp 2009 - 2013San Diego, California, UsFormerly Feeney Wireless. Contributed to success of company through management of Production, Supply Chain, Sales Operations, and Technical Support for both Hardware and a variety of SaaS offerings. Consistently create and implement improvement initiatives with department managers that enhanced the ability and capacity of employees through Documentation Reviews/Value Stream Mapping/Kaizen Events. Reduced support costs 7% year over year by Automation, Knowledge centers and outsourced Operations
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Inside Sales- Support ManagerInseego Corp 2008 - 2009San Diego, California, UsContributed to success of company through direct Management of Inside Sales, Sales Operations, Customer Service, Success and Technical Support. Work closely with outside sales and marketing on a variety of initiatives from offering new product or service to validating future requirements from our customers on products technology, pricing and services. Forecast quarterly and yearly needs with vendors based on sales forecasts. Minimize the repeat and longevity of calls by Implementing Knowledge Centered services for internal and external customers
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Field Engineer Iii (Remote)Honeywell 2006 - 2008Charlotte, North Carolina, UsActing Customer facing Technical SME. Managed Customer Issues, Contracts and maintenance of air quality control systems within Semiconductor industry -
Field Sales/Support Engineer ( Remote)Datalogic 2001 - 2006Lippo Di Calderara Di Reno, Bologna, ItActing Customer Facing SME and Project Manager for Scanner/EAS/POS/SCO Rollout into Self-Checkout for largest retailers in the world. Train Customers and support teams on new products, feature and value add. Promote product at customer locations and help Train for efficiency
Robert Burrows Skills
Robert Burrows Education Details
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Lane Community CollegeElectronic And Communications Engineering Technology/Technician -
Project Management InstitueProject Management
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Honeywell UniversitySix Sigma: Green/Lean
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DbkayKcs - Knowledge Centered Service (Support)
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FemaIcs
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Milo AcademyDiploma
Frequently Asked Questions about Robert Burrows
What company does Robert Burrows work for?
Robert Burrows works for Richardson Sports
What is Robert Burrows's role at the current company?
Robert Burrows's current role is Vice President at Richardson Sports.
What is Robert Burrows's email address?
Robert Burrows's email address is ro****@****ess.com
What is Robert Burrows's direct phone number?
Robert Burrows's direct phone number is +154136*****
What schools did Robert Burrows attend?
Robert Burrows attended Lane Community College, Project Management Institue, Honeywell University, Dbkay, Fema, Milo Academy.
What skills is Robert Burrows known for?
Robert Burrows has skills like Wireless, Mobile Devices, Telecommunications, Strategic Partnerships, Wireless Networking, Cellular Communications, Vendor Management, Troubleshooting, Windows, Embedded Systems, Technical Support, Wireless Broadband.
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