Robert Busby Email & Phone Number

Tba

As of the 20/06/2016 I will be rejoining the B&Q family.

Milton Keynes, United Kingdom

I my initial position was as the Building Manager. During the first 18 months I set about establishing an operation that was seen as the model for all stores on the division. Through developing a loyal and highly motivated team we achieved huge sales growth. I then doubled my area of accountability by taking on Hardware aswell with a turnover of around 7.5 million per anum. Key to this has been the development of my people. I pride myself in developing my people which includes not just their immediate skill sets but as leaders of tomorrow.I now have the opprtunity to bring my strong leadership behavours to Shrowrooms which will challenge and test my management skills in a very different way

Northampton, United Kingdom

In the 12 months that I was in the Northampton store I lead and developed a team from one that was seen as one of the weakest on the region and susequently one of the poorest performing stores which was tracking bottom of an Area of 20 stores with its KPI performance to one that was tracking 2nd at the end of the year. The result is that we had outperformed the Area for sales and KPI’s across the board in this financial year.This has been achieved through strong leadership and the implementation of great processes that underpinned the staff performance through coaching and training aligned with clear objectives and expectations.I have had an active role within my Area; I was actively involved in the Sales Managers Assessment Centres, the Bike Hut planning meetings to prepare the stores for the Early Bird promotions and Xmas and I help to plan and facilitate Area meetings to support my Area Manager.I have was heavilly involved with the testing and development of a new scheduling tool as one of only 2 test stores chosen in the company. My role was to test and feedback any constucts and needed to help develop and produce a tool that would add value and support to all stores in their daily processes, and finally to mentor stores while they implement the new Processes.

Wellingborough

This was the store that I initially completed my Induction period in for the first 8 weeks, after which I was appointed and used the next 3 – 4 months enhancing my Technical knowledge whilst fully familiarising myself with Halfords processes and routines.

Daventry

Responsible for the delivery of our customers needs for Grocery, Wines and Spirits, Household, Frozen Food, Non food, Health and Beauty, Warehouse, Stock Control and Space, Range and Merchandising.Sales WagesShrink AbsenceTraining & Development ProductivityAvailability Space, Range & MerchandisingSafe & Legal Health & SafetyCustomer Service WasteIn the time that I was in this role I established some core operational disciplines and standards. This was achieved through re energising the team through leadership and training to help my teams understand what good looks like and what is acceptable.I also took the Accountability for shrink, unknown loss, as the stores last stock result and audit of processes was very poor. Through a combination of upskilling of both me and my team and implementing the correct ways of working we have reduced our unknown loss from 1.34% to a stock take figure of 0.57%.

Responsible for the day to day running of the store during the out of hours trading periods, and to prepare the business for the following days trade so we can meet our customers needs.Sales. Wage Control.Shrink. Attendance.Training & Development. Waste.Productivity. Space & Merchandising.Stock Management. Availability.Customer Service. Health & Safety.Safe & Legal.During my time at Buckingham store I reduced the labor turnover of the night operation by 40% and absence by 10%, through establishing correct ways of working and robust training and review processes for the night team. I have also successfully helped a number of my team develop into bigger roles within Tesco, this has helped to create and enhance a feeling of worth across nights and the development of new managers from my G.A. population.

Wellingborough

The deputy’s role is a dynamic and a varied role which includes the following key accountabilities:Customer Service. Staff Scheduling,Stock Management. Operations.Productivity. Business Development & Commerciality.Sales. Shrinkage.Health & Safety.The successful opening of the new Wellingborough store, my responsibility was centered on the recruitment, induction and training of a new team ready to meet the needs of the customer from day 1

Ilfracombe

My role was to support the store manager in the day to day operation of the store, whilst having the specific accountability for the trading departments within the store.Customer service Business Development & management.Stock Management Store Standards.Recruitment. Training & development.Health & safety. Hygiene standardsCash administration.I ran the store successfully for a period of 4 months during the very busy summer season, when the average weekly sales for the store double, because of the store manager’s absence due to poor health.

Barnstaple

This was my first senior appointment and was an opportunity to learn and develop the skills that I would need in my career in retail. Customer service. Store standards.People Management. Sales.Merchandising. Profit & Loss.Business Development.I managed the business through a period of real change when the company was bought out and the subsequent refit and re-badge.

Education record

Education record