Robert Byrd Email & Phone Number

• Implemented quality plans and procedures that resulted in improved customer satisfaction and reduced defect rates• Established FMEA procedures and tools and used them to focus continuous improvement efforts on the highest risk potential failures• Created tools for production planning, inspection, record keeping and KPI analysis• Supplied IT and QA support to all departments• Developed relationships with suppliers and customers and organized modes of efficient communication for claims and other issues• Attained qualifications to operate a variety of plant equipment, including: 25 ton cranes, 25 ton forklifts, 40 ton yard truck and construction equipment• Assisted the Project Manager with all aspects of Gas Turbine manufacture• Developed a project plan focused on part requirements and inventory status• Developed a moderate understanding of SAP, strengths and weaknesses

Listed skills include Microsoft Office, Customer Service, Management, Microsoft Excel, and 26 others.

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  Tennessee Technological University

  3.9