Manager of Domestic Logistics and Truckload Fleet, N.A.

Set Up and continuous monitoring of SOP's for inbound freight movements form several Southeastern port locations to end customer locationsConsulting for a team of managed freight logistics operations team and all post-sales support functions, maximizing operational performance while also achieving or exceeding monthly sales quotas/ Part-time/Remote

Operations Manager II, Fresh Food Distribution. Provided (VAWD) value-added warehousing and distribution 3PL services to a national fresh food retailer. Excellent leader, capable of developing motivated and engaged teams. Actively drives performance, increase profits and ensure customer satisfaction within a fast-paced operation. Responsible for the overall performance of the operation, including on-time shipment, labor, productivity, inventory accuracy, strategic planning, P&L, equipment selection and training. Responsible for the distribution facility, including security, maintenance and safety. Passionate about customer service and developing relationships, with proven experience of successfully managing a large, fast moving warehousing and distribution operation, servicing FMCG customers.

Niche provides comprehensive direct-to-consumer fulfillment services with a particular focus on companies with unique products and logistics challenges, including wineries and specialty food producers. We provide warehousing, storage, logistics, asset delivery, and pick and pack services with a staggeringly high level of customer service are hands-on entrepreneurs that care deeply about our customers' products and creating an amazing experience for their end consumer. We offer impeccable levels of service and outstanding quality control through a technology driven platform that also enables our customers to have full visibility along the entire fulfillment cycle

NAPA Transportation, Inc. is a family owned, asset based, transportation company located central PA. NAPA provides superior Dry Van Truckload & Refrigerated Truckload service to the Northeast, Mid Atlantic, Southeast and now the Midwest regions utilizing their fleet of over 400 Tractors and 1500 Trailers. NAPA's Customers rely on their logistic professionals to bring peace of mind to safely and efficiently handle their local, regional and specialized needs. NAPA Transportation also has a brokerage division, Northeast Logistic Services (NLS) that provides solutions for a wide variety of customers ranging from Dry Van service to Food grade Transportation to Pharma-Expedited.

• Supervise 85+ drivers in fleet operations.• Manage driver’s performance in identified categories.• Work to achieve optimum driver and customer satisfaction.• Responsible for assigned fleet of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories; on-time pickup and delivery performance, pallet management, out of route miles hours of service compliance driver availability.• Accommodation of special routing needs, cost control, ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.• Monitor driver availability and accommodations of special routing needs. Supervise and monitor trailer pools in a designated market.• Promptly and logically secure loading and unloading appointments.• Utilize TMW system to manage daily load plan, to include load completeness, load setup, routing, and correctness

Primary responsibilities include new customer acquisition, customer retention, and maximizing capacity of current customer base.New Customer Acquisition - Develop processes for effective prospect identification, qualification, and management. Systematic communication with these prospects through an organized schedule. Develop proper proposals that tailor to each individual company's needs.Customer Retention - Develop plans for retaining current customer base. These activities include quarterly meetings with customers, social gatherings, communications by phone, e-mail, and cards.Maximizing Capacity of Current Customer Base - Analyze current customer market share and trends in order to address potential growth opportunities. Also, work with our brokers in order to gain insight into opportunities that our regular carrier base may by able to assist with. Finally, by branching out from our core truckload business into the LTL and intermodal arenas.Other responsibilities include assistance with operations, collections, and claims management.

Executed transportation needs no matter the size , time frame or difficulty, through my years of transportation experience both in Shipper , Manufacturer and 3PL held positions. Worked accounts for one of the largest health food and international food distributors in the Continental U.S. Also handled some aspects of accounts for Icelandic Seafood, House of Raeford, and Darden Inc. Excellent in time Sensitive conditions for both Dry and Refrigerated commodities.

Handled a fleet of 175+ Truckload 53ft Dry units in the realm of both Northern and Southern Regional planning positions. All aspects of fleet management was funneled through this position. Lead the division in profitability of lanes, and downsized the loss of profitability in both regions by reducing the dead head miles to lowest levels within the fleet regionally. Worked on multiple Fortune 500 accounts for International border crossings of goods from OEM to end run consumer locations throughout the US.

Helped to open the Northeast Division of what then was called Value Added Services for the top ten carrier. Handled standard operational procedure concepts for lane utilization, pricing, and capacity. Handled many accounts including Frito-Lay, Shell Oil Co., Anheuser Busch of Williamsburg while maintaining load profitability in the 20% range. Also helped to create Database for housing all Carrier information for outside carrier fleets.