Robert Warren Email & Phone Number

Dayton, Oh, Us

Versailles, Ohio, United States

Provide remote technical support for Midmark imaging products, specializing in troubleshooting hardware issues with X-ray units and resolving software-related challenges.Diagnose and address SQL database issues, including configuration and login errors, to ensure optimal system functionality.Perform software installations, updates, and configurations for imaging software, including WebPACS and worklist integration.Collaborate with clients to identify and resolve technical issues efficiently, ensuring minimal downtime and exceptional customer satisfaction.Document troubleshooting processes and solutions to enhance team knowledge and improve service quality.

Pasadena, California, United States

-Orchestrated record management for over 1,000 company assets, significantly enhancing data integrity and accessibility.-Boosted data accuracy by implementing rigorous update protocols for 10,000+ entries, ensuring up-to-date and reliable information across all databases.-Automated data entry workflows using Excel, Access, and Google Sheets, resulting in a 20% efficiency gain. Utilized eBay for streamlined asset management, improving operational efficiency.

Los Angeles County, California, United States

-Collaborated in a team to enhance troubleshooting methods for JavaScript and Java, contributing to a 40% reduction in resolution times and enhancing support efficiency.-Actively participated in IT Helpdesk operations, playing a crucial role in achieving a 95% user satisfaction rating through effective problem resolution and exceptional technical support.-Resolved network connectivity issues, ensuring seamless operations for critical IT systems and leveraging Java, JavaScript, and AWS to enhance system reliability.

Alhambra, California, United States

-Maintained a 100% safety record in the punctual transport of over 500 vehicles, demonstrating a steadfast commitment to operational excellence and safety standards.-Elevated client satisfaction by 20% through meticulous route planning and strict adherence to transportation regulations, effectively servicing 300+ clients and fostering loyalty.-Ensured optimal vehicle condition for a fleet of 30+ vehicles, facilitating timely deliveries and upholding the company’s reputation for reliability and service excellence.

Associate Of Science - As, Computer Science

Digital Music Production, Music Production, Music Business, Music Theory, Ableton, Logic Pro, Recording And Mixing