Processed payroll in QuickBooks, maintained time records, updated and maintained confidential employee files and credentials. Scheduled trip reservations and created daily schedules. Coordinated transportation with dispatch, verified client information, and handled complaints. Created customer invoices, managed monthly billing and collections. Oversaw TAR approvals.Process driver hires. Schedule and manage health and drug screening, online and field training sessions, licensing and permitting process. Maintain all driver certification documents and records for State (Medi Cal), City and transportation broker requirements.