Robert Cane Email & Phone Number

Armonk, New York, NY, US

• Responsible for the business analytics, development and delivery of IBM Multivendor Services Solutions to sales teams and clients.
• My TSM team and I are subject matter experts who leverage multi-national, multiple discipline teams to develop complex service solutions that meet clients technical and business requirements while fulfilling IBM's.
• Our solutions are high quality, complex, multiple year IBM standard and custom solutions that involve associated cost cases, multi-national considerations, and vertical business engagements.
• TSM leadership provides the foundation of the IBM solution that influences our sales teams, human resources, communications and networking technology and delivery strategies for the engagement.

Houston, Texas, US

• Providing Pre-Sales technical support and leverage resources to compile technical and financial parameters to be applied to solutions and pricing cost models for consumption-based "as a Service” for HPE GreenLake.
• Collaborate with sales teams to identify and collect requirements needed to define the scope of a solution.
• Build a financial model to account for all resources and costs associated with delivery and management of a specific solution.
• Leverage resources to compile technical and cost parameters to be applied to solutions and financial cost models.
• Provide pre-sales support in collaboration with our sales team ensure product and service selection meets clients business and technology need.
• Engage and lead early in the pre-sales support cycle to assist partners and account teams in closing deals, identifying new opportunities to create the best HPE service solution.

Palo Alto, CA, US

• Developed solutions for data center care, HP nonstop, (DMR) defective media retention, per events for (SMB) small medium businesses, de-installations, moves, reinstallations, recertification’s and custom solutions for.
• Led and set appropriate expectations during opportunity review to ensure account team and customer satisfaction
• Provide early leadership and direction for a client's proposed opportunity, technical support, change management strategy and risk mitigation
• Developed relationships with HP account teams and business partners CDW, MultiTech and HCL Technologies to ensure technology aligns with required outcome and business priorities
• Collaborate with senior solution architects, engagement, project managers and account business managers to review IT technical services and implementation of the opportunity
• Provided approved pre-sales level pricing, statement of work, change order or RFP including technical review to account managers and sales team.

London, GB

• Knowledge of Software Development Life Cycle (SDLC) principles/concepts.
• Review analysis documents prepared by System Analyst using graphic interface tools.
• Create high level testing using TBA system fix to ensure no major defects in the code.
• Execute test plans including regression testing by identifying/creating test participants and performing calculations for expected results.
• Document defects when actual results do not meet expected results.
• Ability to interpret and understand client requirements and documentation.