Robert Cane Email & Phone Number

Armonk, New York, Ny, Us

• Responsible for the business analytics, development and delivery of IBM Multivendor Services Solutions to sales teams and clients. • My TSM team and I are subject matter experts who leverage multi-national, multiple discipline teams to develop complex service solutions that meet clients technical and business requirements while fulfilling IBM's obligations. • Our solutions are high quality, complex, multiple year IBM standard and custom solutions that involve associated cost cases, multi-national considerations, and vertical business engagements.• TSM leadership provides the foundation of the IBM solution that influences our sales teams, human resources, communications and networking technology and delivery strategies for the engagement.

Houston, Texas, Us

Providing Pre-Sales technical support and leverage resources to compile technical and financial parameters to be applied to solutions and pricing cost models for consumption-based "as a Service” for HPE GreenLake Flexible Capacity Cloud Experience and Custom Solutions.• Collaborate with sales teams to identify and collect requirements needed to define the scope of a solution.• Build a financial model to account for all resources and costs associated with delivery and management of a specific solution.• Leverage resources to compile technical and cost parameters to be applied to solutions and financial cost models.• Provide pre-sales support in collaboration with our sales team ensure product and service selection meets clients business and technology need.• Engage and lead early in the pre-sales support cycle to assist partners and account teams in closing deals, identifying new opportunities to create the best HPE service solution.• Conduct reviews for acceptance and approval of service delivery and pricing models.• Create, control and monitor risk management plan for each custom support project.• Secure business management approval from account business managers, HPE legal and senior management for solution pricing.• Create, document and manage the solution for a client in the form of a RFP, RFI, statement of work, quotes, change order and true up• Manage account teams to define the sales strategy, present the solution and answer account team questions. • Build strong relationships with business partners to ensure technology alignment with business priorities • Lead internal account teams to close the deal, book the order, and engage service delivery resources to begin delivering the solution services. • Designed and implemented a centralized database to reference all Flexible Capacity deals.

Palo Alto, Ca, Us

• Developed solutions for data center care, HP nonstop, (DMR) defective media retention, per events for (SMB) small medium businesses, de-installations, moves, reinstallations, recertification’s and custom solutions for small and medium businesses (SMBs)• Led and set appropriate expectations during opportunity review to ensure account team and customer satisfaction• Provide early leadership and direction for a client's proposed opportunity, technical support, change management strategy and risk mitigation• Developed relationships with HP account teams and business partners CDW, MultiTech and HCL Technologies to ensure technology aligns with required outcome and business priorities• Collaborate with senior solution architects, engagement, project managers and account business managers to review IT technical services and implementation of the opportunity • Provided approved pre-sales level pricing, statement of work, change order or RFP including technical review to account managers and sales team.• Lead and ensure business objectives are met by providing Solution Architecture oversight and management best practices• Provides technical support in sales calls, solution presentations, and assists the Enterprise Account Executive with managing the deal cycle• Led a business development plan (to grow CenturyLink, KeyBank, Sprint, United Airlines and Walmart data centers and e-commerce business plan)

London, Gb

• Knowledge of Software Development Life Cycle (SDLC) principles/concepts. • Review analysis documents prepared by System Analyst using graphic interface tools.• Create high level testing using TBA system fix to ensure no major defects in the code.• Execute test plans including regression testing by identifying/creating test participants and performing calculations for expected results. • Document defects when actual results do not meet expected results. • Ability to interpret and understand client requirements and documentation.