• Resolve a wide range of hardware and software issues within a strict 24-hour timeframe, ensuring minimal disruption to client operations and maintaining system reliability. • Implement secure and scalable network infrastructures at client locations, tailored to meet the specific needs of each environment • Configure and manage an extensive variety of networking hardware, including routers, switches, access points, and other critical components • Built and configured PAX payment terminals for payment processing, including integrations with platforms like Fiserv and TSYS. • Utilize Zoho CRM tools for efficient ticketing, SaaS training, remote installations, and thorough documentation. • Manage and secure client venues by implementing robust access management protocols using proprietary SaaS tools, ensuring the safety and integrity of all managed locations.

• Assembled, configured, and maintained 14 FDM 3D printers, 2 SLA printers, and 1 precision laser cutter. • Led hands-on educational programs on 3D printing, laser cutting, 3D design software, Arduino, and robotics for visitors of all ages. • Managed of 15+ museum exhibits, overseeing interactive displays, touchscreen kiosks, and audiovisual systems. • Implemented a record-keeping system for maintenance activities, maintaining detailed equipment logs and repair procedures • Completed 6 exhibit creation projects, including a video game for an arcade machine, an Arduino-driven claw machine, and interactive kiosk apps.