Robert Carpino Email and Phone Number
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Thirty years of experience in supermarket store operations. Experience in front end operations, scanning, perishables, non-perishables, merchandising, ordering. Special skills in interviewing, hiring, training, counseling, customer relations and human resource issues. Self motivated and driven to include all store associates in attaining and surpassing sales, personal enrichment goals and providing superior service to each customer. A professional reputation for being extremely fair, often giving opposing party’s the full opportunity before making a decision.
Shoprite
View- Website:
- shopriteholdings.co.za
- Employees:
- 6893
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Customer Service ManagerShoprite Apr 2011 - PresentManaged the front end of the store including bookkeeping, courtesy and front end operations. Responsibilities included scheduling, hiring and training of associates. Utilized Labor Management and Smart Store to produce a weekly schedule in line with projection. Maintained an outstanding customer service level by example and open communication with all associates. Upheld company rules and regulations to establish an efficient and effective checkout experience for all customers.
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Co-ManagerSuperfresh Aug 2002 - 2010Assisted the store manager with daily execution of daily operations, staffing, merchandising, expense control and overall performance of the store. Captain of store safety team and monitored the ordering of store supplies. Responsible for checking the accuracy of the 499/504 report. Worked closely with department managers to achieve their sales goals, sanitation expectations, safety awareness, staffing and helped merchandise throughout the store. Represented the store in events to promote community involvement. Proactively ensured all associates focus on delivering a superior shopping experience for each customer. Provided a safe shopping experience and working environment for customers and associates.
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Manager Human ResourcesGlazier Shoprite Inc. Jan 1997 - Aug 2002Participated in the strategic planning and establishment of a Human Resource department that supported a family owned chain of five Shoprite markets. Oversaw company staffing needs, liason between associates and management on issues. Developed and implemented orientation and a hiring policy to follow for five locations. Monitored hiring needs and conducted interviews to staff stores. Trained two Human Resource Generalist on proper interviewing techniques. Handled associates’ questions and concerns. Addressed labor issues including workmen’s compensation and unemployment claims. Represented company at hearings on these issues Spoke to civic associations, special interest panels and special need organizations regarding job availability. Worked with all community organizations to promote the company and create good will between all parties.
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Operation ManagerShoprite Sep 2001 - May 2002Responsibilities included managing the implementation of store operations and Human Resource programs in the store. Assisted front end operations to ensure proper scheduling, Shrink Tracks, Policy and Procedures were followed. Assisted Point of Sale with scanning audits, pricing and System updates. Reviewed department schedules to ensure proper coverage and that payroll hours matched given projections. Responsible for all safety meetings, issues and corrective action taken to resolve a problem. Interviewed, hired, set up necessary training and followed up on associates’ performance after probationary period. Provided superior customer service and encouraged associates to follow.
Robert Carpino Skills
Robert Carpino Education Details
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Temple UniversityBusiness Administration And Management, General
Frequently Asked Questions about Robert Carpino
What company does Robert Carpino work for?
Robert Carpino works for Shoprite
What is Robert Carpino's role at the current company?
Robert Carpino's current role is Assistant Store Manager at Shoprite.
What is Robert Carpino's email address?
Robert Carpino's email address is ro****@****ite.com
What schools did Robert Carpino attend?
Robert Carpino attended Temple University, Temple University - Fox School Of Business And Management.
What skills is Robert Carpino known for?
Robert Carpino has skills like Management, Store Management, Store Operations, Human Resources, Daily Operations Management, Interviews, Staffing Coordination.
Who are Robert Carpino's colleagues?
Robert Carpino's colleagues are Anthea Adams Ca(Sa), Jabulani Sonyangwe, Sello Thabang, Mafusi Gladys Moloi, Rubin Booysen, Moshito Mothiba, Siviwe Bomela.
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Robert Carpino
Los Angeles Metropolitan Area1hotmail.com -
1baesystems.com -
1giantfoodstores.com -
2ohlingerind.com, ohlingerind.com
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