Robert Carr Email & Phone Number
@curtin.edu.au
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Who is Robert Carr? Overview
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Robert Carr is listed as IT Support Officer at Curtin University, a company with 9266 employees, based in Perth, Western Australia, Australia. AeroLeads shows a work email signal at curtin.edu.au and a matched LinkedIn profile for Robert Carr.
Robert Carr previously worked as Information Technology Support Officer at Curtin University and Information Technology Support Specialist at Curtin University. Robert Carr holds Google Cybersecurity Professional Certificate from Coursera.
Email format at Curtin University
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AeroLeads found 1 current-domain work email signal for Robert Carr. Compare company email patterns before reaching out.
About Robert Carr
As an IT professional with a solid foundation in networking and cybersecurity, I am passionate about leveraging technology to solve complex problems and drive organizational success. Currently pursuing advanced studies in cybersecurity, I am honing my skills in SOC operations, pen-testing, and configuring advanced security tools like Microsoft Sentinel and Microsoft Defender. My hands-on experience with Python, Linux, and various cybersecurity frameworks complements my technical expertise.With my experience in IT Support at Curtin University, I effectively manage software deployments, troubleshoot software and hardware issues, and provide comprehensive support for Office 365 and Exchange environments. My background in IT support, from resolving tickets and hardware/software troubleshooting to user training and asset management, equips me with a versatile skill set that thrives in dynamic environments.Previously, as a Telecommunications Specialist, I supported and configured Cisco phone systems, demonstrating my ability to handle technical challenges and streamline communication processes. My attention to detail, result-driven approach, and strong team collaboration skills enable me to deliver well-planned solutions autonomously and effectively.I am excited to continue growing my expertise in cybersecurity and IT support, leveraging my technical skills and hands-on experience to contribute to innovative projects and achieve strategic objectives.Although, I'm currently happily employed I'm interested in looking for new opportunities specifically in level 2 field support roles as a Desktop Support Analyst/Technician/Engineer.Feel free to connect if you share an interest in cybersecurity, IT support, or technology-driven solutions!
Robert Carr's current company
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Robert Carr work experience
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Information Technology Support Officer
Current- Level 1 Helpdesk Technician
- Call handling and supporting end users through remote access software
- Diagnosing and troubleshooting software and hardware issues over the phone
- Resolving requests and incidents or escalating to appropriate resolver groups
- Creating mailboxes and DLs via PowerShell and assigning users to security and DL groups in AD
- Managing access shared drive folder permissions, creating security groups in AD
Information Technology Support Specialist
- Level 2 Desktop Field Support
- Resolved escalated tickets from the helpdesk via remote control software and visited clients to resolve issues with desktops, laptops, docking stations and mobile devices.This includes but is not limited to software.
- Maintained the ticket queue to a minimum and prioritized tickets based on urgency and impact
- Escalated physical hardware issues that needed repair to the hardware vendor
- Consulted with hardware vendor for updates, ensuring timely resolution for Customers
- Reimaged Windows and Mac computers (including desktops and laptops)
Telecommunications Specialist
Taking calls for University switchboard and routing them appropriately based on what the customer is asking for and supporting Cisco desktop phones for end users: configuring with Cisco Unified Configuration Manager and setting up voicemail with Cisco Unity Connection, record keeping and updating cost centres on billing systems.
Robert Carr education
Google Cybersecurity Professional Certificate
Diploma, Computer Systems Networking And Telecommunications
Frequently asked questions about Robert Carr
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What company does Robert Carr work for?
Robert Carr works for Curtin University.
What is Robert Carr's role at Curtin University?
Robert Carr is listed as IT Support Officer at Curtin University.
What is Robert Carr's email address?
AeroLeads has found 1 work email signal at @curtin.edu.au for Robert Carr at Curtin University.
Where is Robert Carr based?
Robert Carr is based in Perth, Western Australia, Australia while working with Curtin University.
What companies has Robert Carr worked for?
Robert Carr has worked for Curtin University.
How can I contact Robert Carr?
You can use AeroLeads to view verified contact signals for Robert Carr at Curtin University, including work email, phone, and LinkedIn data when available.
What schools did Robert Carr attend?
Robert Carr holds Google Cybersecurity Professional Certificate from Coursera.
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