Robert Carson Email and Phone Number
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Professional HighlightsCustomer service focused, energetic and self-driven management professional holding over 30 years of comprehensive operations and frontline customer service experience • A demonstrated ability to streamline operations and transform profitability of a company • Solid track record of business start-ups and turnarounds • Gained extensive experience globally from leading businesses in the Middle East, Africa, United Kingdom, United States, Australia and IndonesiaAdept at facility planning and services, building & property maintenance, equipment maintenance & operation, routine & scheduled major component replacement, along with comprehensive project management skills • Proficient in the preparation of business plans and financial statements, calculation and administration of budgets, procurement, recruitment & scheduling of personnel and management of large multicultural work forces across varied disciplinesPersonal CharacteristicsExcellent at managing and bringing out the best in employees • Outstanding mechanical & technical knowledge of a broad range of specialist equipment • Strategic planner with exceptional logistics & facilities management expertise • Excellent computer, reporting and presentation skills • Very aggressive and pro-active against industry competitors • Work extremely well under pressure, the more the better • Ability to make timely & level headed accurate decisions under pressure • Dedicated, efficient, honest and very reliable • Possess a genuine work ethic and a genuine straight up approach • Committed to safety, quality and passing on my skills to employees everyday • Highly organized and take no shortcuts with customer service & presentation • Always a great sense of humour
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Managing DirectorAccess Hire Middle East Llc Jan 2018 - PresentDubai, United Arab Emirates, Ae -
Business Support Director - AustraliaExterran Feb 2017 - Jul 2017Calgary, Alberta, CaSupporting Exterran global after-market sales business and South-East Asia and MENA business units through consultancy services, including business optimization, operations improvements, market research, business development, major project analysis, project expansion support and ongoing direct support to all aspects of the of the Indonesian business unit -
Country Manager & President Director - IndonesiaExterran Sep 2014 - Feb 2017Calgary, Alberta, CaComprehensive responsibility for the entire Indonesian business unit, including Business Development, Supply Chain, Human Resources, Finance, Quality, Health & Safety, Administration and Operations.Managed the Jakarta main-office, Kalimantan Office and multiple field support locations in Sumatra, Central Java, East Kalimantan and the Nusantara regionManaged a team of five business development professionals and support key customer meetings and weekly corporate BD meetings and maintained direct involvement with delivering key capability presentationsDirectly managed and controlled daily operations of a 32KBOPD $100MM crude oil Early Production Facility in Cepu East Java for Exxon Mobil & PERTAMINA EP Cepu LtdDirectly managed a 60MMSCFD Gas Processing Facility for Chevron in Badak East Kalimantan, along with multiple Gas Processing and Natural Gas Booster & Re-Injection Stations across Indonesia for Chevron, Vico and PERTAMINAMaintained full responsibility of all budget forecasting, P&L reviews and all banking and financials for the entire business unitEnsure all aspects of health and safety standards were strictly implemented, adhered and improved and directly supported the QHSE manager dailyResponsible for all business functions operating to required ISO & Environmental standards and headed all ISO continuation audits and continuation improvement plansKey accomplishmentsIncreased revenues from 55M to 57M Increased gross margin from 78% - 83% Increased inventory-turn from 62% to 95% and reduced inventory from 2.2M to 1.4MReduced vendors from 78 down to 17 core vendorsReduced receivables from over 90 Days down to an average 45 DaysCompleted 2500 days and 3.6 Million Man hours LTI FreeReduced overtime 95% and optimised double shift programOverhauled all senior management to ensure correct skill-sets were positioned for robust growthImplemented an engine swing program to reduce production revenues lost during major overhauls -
Operations Director - Middle East & North AfricaSpeedy Services Dec 2010 - May 2014Newton Le Willows, GbDirectly managed and coordinated all aspects of operations for the rental and leasing of construction and oil and gas equipment across United Arab Emirates, Oman, Qatar, Saudi Arabia, Tanzania, Iraq, Turkmenistan, Algeria, Kazakhstan, and Asia Pacific (Indonesia, Vietnam, Malaysia and Singapore)Directly managed all facility management services, this included the separate facilities division of which controlled labour camp facilities in multiple locations and catered for over 35,000-man labour camps, incorporating temporary power supply, transportation, logistics, catering, laundry, water supply, sewage, security and building maintenance servicesSuccessfully tendered, procured, mobilized and installed temporary diesel power plants in Iraq, UAE, Oman, Tanzania and Indonesia, ranging from 5-70MW and controlled a power generation fleet of over 2GWManaged over 400 employees from various departments including hire, procurement, main & site workshops, paint & fabrication and asset control departments, and an additional 100+ personal through sub-contract servicesDirectly managed oil & gas fleet consisting of 2600 PSI Boosters, Oil Free Compressors, Nitrogen Membrane Units, Desiccant Driers & HP Compressors, Steam Boilers & Pneumatic WinchesDirectly managed daily operations and customer service aspects of the massive Al Futtaim & Speedy International Joint Management Contract and overseen all maintenance of Al Futtaim Carillion owned heavy plant & equipment fleet. This included transport department fleet of over 10,000 vehiclesContinually measured, managed and reviewed key performance indicators (KPI’s) and produced supporting reports to senior management and customersEnsured all aspects of health and safety standards are strictly implemented, adhered and improvedEnsured all business functions operated to required ISO & Environmental standardsEnsured all key business units were operating inside operations profit & loss statement -
Country Manager - EgyptSpeedy Services 2009 - 2010Newton Le Willows, GbConducted the preliminary research and initial project viability study to ensure adequate ROICompleted the business start-up process from registration, acquirement of permits and licenses, construction of office building, rental facility and workshop, along with full set up of accounts and administration systems Carried out employment of more than 48 local staff in accounts & administration, operations & maintenance departments and directly managed the same employees during the periodSelected & managed the procurement of all company rental assets and company vehiclesConstructed and implemented rigorous training programs for all employees including plant operators, mechanics, electricians & administration staffNegotiated comprehensive training of employees on specific products via suppliers through capex spendNegotiated rental rates & long-term supply contracts with key customersOrganizes sales & marketing exhibitions and attended oil & gas trade fairsCompleted annual budget and ensured profit & loss statement operated within forecastKey AccomplishmentsIndependently formed a legal company in Egypt, designed and supervised construction of the head office building and the design and construction of an onsite support facility with workshop, stores and hub supply baseCompleted the initial project equipment rental requirements ROI for Egypt’s first Mega-Mall “Cairo Festival City” and worked closely with customers to ensure appropriate plant & equipment was identified before procured -
Project & Rental Manager - Dubai & Abu DhabiSpeedy Services 2008 - 2009Newton Le Willows, GbAssisted with the initial set up of Speedy UAE Company and its massive plant acquisition partnership agreement with Al Futtaim Carillion of the GCC’s largest construction companies, and steered the procurement of Speedy UAE initial fleet of rental equipment.Assisted with the complicated shared workshop facility integration of Speedy International and Al Futtaim CarillionDirected, managed and coordinated the rental and leasing of construction equipment to customers and integrated with customers to provide complete equipment solution packagesCo-Managed over 160 employees in Hire Department and Plant & Transport DepartmentsDesigned and constructed 20ft Sea Container DNV Bunded Fuel Tanks, and 4 units of Integrated Bespoke Mobile Service Vehicles utilized to service 100 sites across the United Arab Emirates, Oman & QatarDeveloped and implemented systems for onsite shutdown/turnaround bar coded tooling programSet up mechanical & electrical employee training departmentsDirectly managed all plant disposals and optimized returns via cost effective disposal methodsControlled monthly invoicing, accounts payable, annual budgets forecasts and monitored profit & loss statementsKey accomplishmentsPlayed an integral part in the assessment of Al Futtaim Carillion 5000+ Plant & Equipment fleet, this included asset valuations to purchase used fleet, assessments of worn-out fleet and correct disposal path, and then the capital purchase of replacement fleet and the complicated logistics of recovering the used fleet from over 50 construction sites across the UAE and the timely replacement.Built confidence in Al Futtaim Carillion senior management team and built report with fast paced Project & Construction Managers by ensuring a smooth transition from “Owned Plant & Equipment” to Outsourced Plant & Equipment” was both seamless and improved cost effectiveness & operational reliability -
Equipment Manager - AustraliaOrh Engineering (Aust) Pty Ltd 2007 - 2008Hazelmere, Wa, AuDirectly supervised 60+ employees in the Plant and Transport Departments of Orient Resources Heavy Mining Equipment Rental company, this included procurement of all rental fleet assets and company vehicles and working closely with key vendors such as Caterpillar and Komatsu to ensure timely delivery of new assets and the correct level of aftersales support was maintainedCreated and maintained equipment strategies and ensured that maintenance procedures and policies were established and strictly implemented to maximise utilisation of plant therefore ensuring longer asset life and coordinated scheduling for major component servicingOrganized and led the coordination of heavy haulage logistics & transport of mining equipment across Western Australia, this included complicated route planning and working with both police and main roads department to safely complete 40- 120 Ton plant relocationsEstablished and monitored plant maintenance budgets and ensured actions were taken to maximise resultsEnsured all insurance claims were processed timely and coordinated back charging of damage and excessive wear & tear on tyres and haul truck car-bodies to customersKey Accomplishments Improved the cost recovery of plant & equipment damages and excess wear & tear from zero recovery to 100% recovery, this was through the implementation of joint pre-inspections and comprehensive documented and photographed reports before, during and after all plant hire contractsSignificantly improved fleet utilization by working closely with accounts payable to optimize vendor payments and in return improve the supply of spare parts to workshops and increase fleet availability from below 70% to 92%Directly increased revenue by improving breakdown revenue losses, this was though utilizing idle assets as standby units, increasing site critical spares inventory and correctly training operators with daily checks and inspections -
Managing Director - AustraliaBrisbane Welder Rentals & Repairs 2002 - 2007Executed all start-up procedures leading to the establishment of the welding equipment rental businessCarried out the hiring, training and administration of all employees Managed the finance and accounting activities of the business from the set up and maintenance of bank accounts, creation of annual budget and profit & loss statements, processing payroll, handling accounts payable & accounts receivable and completing routine taxation reportingAggressively carried out sales activities which included, but were not limited to, responding to product inquiries, arranging meetings and sales visits, attending overseas trade exhibitions, negotiating rates, attended sales & marketing exhibitions, and maintaining customer relationshipsImplemented effective marketing methods by means of routine advertising, networking and cold callingEquipment ScopeGirth welders, Submerged Arc Welders, CC/CV, Stick, Tig, Mig, Aluminium & Stainless Pulse Migs, AC/DC Tigs, Line Boring, Rotators, Manipulators, Bevellers, Stress Relieving Machines, ID Welders, Sub Arc Booms, Plasma Cutters, Profile Cutters, Water Jetting, CNC Machines, Specialist Pipe Welding Equipment including fusion welders, KAT & Magnetic BUGO MachinesKey AccomplishmentsSuccessfully founded my first companySuccessfully negotiated the terms and sale of my first company after the first five years of tradingConsistently grew a small business revenue YOY from an initial 750K to over 5.6M in just a couple of years with very limited capital and no credit historySecured key distributor appointments with several leading global manufacturers, including Lincoln Electric, Miller, Kemppi, ESAB, Shindaiwa Japan, Speedglass, Thermal Dynamics and ProfaxWorked closely with Shindaiwa Engineers from Japan to adjust and tailor-make their existing diesel welder design to be a more robust and suitable design for the hot & dusty Australian conditions and to meet Australian safety and electrical standards
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Field Operations Manager - IndonesiaAmeco 1998 - Jul 2001Greenville, Sc, UsDirectly responsible for managing Ameco field locations in Indonesia, this included over 120 site employees in both Sumbawa & Kalimantan operations and the responsibility for 1200+ Pieces of heavy plant & equipment onsite in Sumbawa during the construction of Newmont Mining’s largest gold & copper open cut mine. This included construction of Deep Water Port Facilities, Coal Fired Power Station, 45km Haul Road, Concentrator Central Processing Facility, Crushing Facilities with 14km conveyor and a comprehensive township facility with schools, shops, expat housing and labour camps for over 3000 employees.Directly managed tooling & consumable inventory of circa $7MM and ensured the lengthy logistics of stock shipped from the USA were carried out timely to avoid project interruptionAssisted in the creation of annual budget forecasts and routine monthly monitoring of operational profit & loss statements for all individual field locationsKey AccomplishmentsWon the prestigious annual award for the best presented and maintained facility in AMECO Global OperationsDesigned and supervised the setup of a large industrial scale paint shop, which not only painted all AMECO equipment but also unexpectedly turned into an additional business revenue stream while painting heavy equipment for other tier 1 contractors demobilizing from site, this generated an additional 750K in revenue after budgeted revenues had endedSuccessfully completed 1.2M safe man hours with no lost time accidentControlled the very time sensitive logistics at project completion of shipping AMECO plant & equipment from Sumbawa, Indonesia to Houston Texas USA, I coordinated the complicating packing and loading, which included disassembly and packing of seven Manitowoc Crawler Cranes, over 600M of Boom Section (Total of 26,000Tons load out) in a 24 hour around the clock vessel loading operation -
Branch Manager - IndonesiaPt Coates Hire Indonesia 1997 - 1998Balikpapan, Kalimantan, IdDirectly supervised the onsite workforce comprising of 28 employees from three different nations to support Thiess Mining during the installation of the 45km Haul Road from Port to Concentrator to Main Pit, through very mountainous and tropical terrain during the very early Newmont Mining Gold & Copper Mine construction phaseResponsible for servicing and maintaining over 360 rental assets 24/7 365D a year Liaised with key blue-chip customers daily and ensured all supply & support requirements were deliveredAssisted in the creation of budget forecasting and monitoring of operational profit & loss statementsEquipment ScopeEquipment included heavy road compaction equipment, lighting towers, welders, mine site dewatering pumps, air compressors, power generation, materials handling equipment and Atlas Copco Air DrillsKey AccomplishmentsSuccessfully procured rice fields from local farmers to permit the construction of site office & workshops and my personal containerized accommodation and staff accommodation, all this was completed in a very difficult and remote tropical jungle environment with little or no support, while negotiating language barriers, local village socialization issues and all the while well supporting equipment operations onsite 24/7 with demanding customers -
Branch Manager & State Relief Manager - AustraliaCockburn Hire Service - Western Australia 1991 - 1997Managed 12 to 35 employees across various locations while acting as a key project site manager and also acted as a relief branch manager across multiple Perth metropolitan branches and across Western Australia rural site based operations and rural branches for Cockburn Hire plant & equipment rental facilitiesLed and organized daily branch operations while maintaining customer service, transport and workshopsSetup and established a new fully functioning yard and workshop in Wedge Field Port HedlandManaged the daily logistics involved with a busy onsite hire service on key projectsCreated annual budget forecasts and operational profit & loss statementsManaged the setup phase and ongoing initial operating of onsite rental facilities in Wiluna in the central Western Australian desert for the construction phases of Jundee & Nimary Gold with Newmont MiningDirectly supported equipment supply & maintenance at Western Australia’s Mt Keith & Wiluna Gold minesEquipment ScopeAccess Equipment, Materials Handling Equipment, Compressed Air, Lighting, Power Generation, Dewatering, Winches, Rock Drills, Vehicles, General Hire Equipment, Road Compaction & Civil Construction Equipment, Hydraulic Torque Equipment, Rail Maintenance Equipment, Cranes, Earth Moving Equipment, Survey EquipmentKey AccomplishmentsCollaborated with BHP Billiton during the construction of their Boodarie Port Hedland world first Iron Ore Hot Briquette manufacturing plant to setup an onsite hire facility to support the massive project. This resulted in a permanent facility being placed onsite during construction and ongoing afterwards to support routine maintenance contractsIndependently set up several very successful onsite project constructions “hire support facilities” in very remote regional central Western Australia, this was achieved on multiple projects in very hot and dry conditions and with very little support from central
Robert Carson Skills
Robert Carson Education Details
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The University Of Western AustraliaGeneral -
Manjimup Senior HighMechanical Engineering Related Technologies/Technicians -
Subiaco Tafe, Perth, W.A.Mechanical Eng -
Uwa
Frequently Asked Questions about Robert Carson
What company does Robert Carson work for?
Robert Carson works for Access Hire Middle East Llc
What is Robert Carson's role at the current company?
Robert Carson's current role is Managing DirectorAccess Group Middle East LLC.
What is Robert Carson's email address?
Robert Carson's email address is ro****@****ran.com
What schools did Robert Carson attend?
Robert Carson attended The University Of Western Australia, Manjimup Senior High, Subiaco Tafe, Perth, W.a., Uwa.
What skills is Robert Carson known for?
Robert Carson has skills like Operations Management, Procurement, Negotiation, Management, Logistics, Engineering, Contract Management, Pumps, Contract Negotiation, Inspection, Power Generation, Facilities Management.
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