Robert Casas Email & Phone Number

San Antonio, Texas Metropolitan Area

San Antonio, Texas Metropolitan Area

Cross-trained in food service, sanitation, and guest services to contribute to the operation, appearance, and customer experience of Santikos’ busiest theater, Palladium IMAX. Trained new hires, both Cast & Crew and Managers, in daily operations and expectations. Trusted to perform Team Lead responsibilities when management needed help, such as planning, delegating, and scheduling break times. Hosted and catered for a wide range of events from small birthday parties to large red-carpet events with several hundred attendees.

San Antonio, Texas Metropolitan Area

Organized presorted package routes for Amazon delivery drivers. Worked with team to unload, scan, and sort an average of 50,000 packages nightly

San Antonio, Texas Area

Completed training in Salesforce mainly focusing on Lightning Components. Created a single-page application resource tracking tool in Salesforce with lightning components for department Lead to easily keep track of employees, projects, and open roles.

San Antonio, Texas Area

Completed necessary training in Salesforce to create an e-commerce website; written in Apex for back-end, HTML and CSS for front-end, and presented to Leads and colleagues. Created an automated tracking tool in ServiceNow, mainly with JavaScript, for Lead to easily track upcoming/current projects, employees’ time, and positions to fill. Worked in an industrialization effort to learn more about Automated Testing (mainly Selenium WebDriver) to potentially sell to clients. Co-wrote a Selenium ServiceNow Implementation Guide that the company would use to train new ServiceNow testers.

San Antonio, Texas Area

Maintained the appearance, cleanliness, and organization of one of SeaWorld’s busiest restaurants. Monitored, tracked, and maintained a register that saw $2,500 worth of daily transactions.