Robert Casey Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Kranzberg, Bavaria, Germany

I was initially engaged to review the potential for a Managed Services capability within the company. On completion of the review, I was engaged to establish that capability, including optimizing current Managed Application Support contracts together with the creation of Managed Cloud Services offerings.

Brisbane, Australia

My focus was to help clients achieve their desired outcomes through a customer success program which is supported by Customers Success Managers, partners programs, strategic consulting services and architectural consulting services.

Brisbane, Australia

As the National Business Manager of Professional Services my main role is to manage the overall operational performance of service delivery to our clients. This is measured through revenue intake, profitability, client satisfaction and staff engagement. I work across a very large client base throughout many sectors, including Local, State, Federal Governements, Defence, Engineering, Mining, Transport, Utilities, Finance, Insurance, Retail and Environmental Not-For-Profits.I have… Show more As the National Business Manager of Professional Services my main role is to manage the overall operational performance of service delivery to our clients. This is measured through revenue intake, profitability, client satisfaction and staff engagement. I work across a very large client base throughout many sectors, including Local, State, Federal Governements, Defence, Engineering, Mining, Transport, Utilities, Finance, Insurance, Retail and Environmental Not-For-Profits.I have line management responsibility for approximately 100 staff in 10 business units located around Australia. Show less

As the Manager of Professional Services in Queensland, I was responsible for revenue and profitability in the Queensland region. This includes the management and development of approximately 20 staff as well as the service delivery governance to clients.

I was responsible for the day to day management of geospatial projects to successful outcomes. During my time in this role I undertook substantial positioning, scoping and pricing of geospatial services work.

I was engaged in many client facing project roles during my time at Logica. Three major clients include: ► Geodynamics (Wintel and Network Comms infrastructure) ‒ After completing the challenging infrastructure build for Geodynamics Robert continued to work with Geodynamics in the role or Service Manager. Ultimately I was responsible for the stability and performance of all IT network and server infrastructure. This was a responsibility that spanned three Australian states. ►… Show more I was engaged in many client facing project roles during my time at Logica. Three major clients include: ► Geodynamics (Wintel and Network Comms infrastructure) ‒ After completing the challenging infrastructure build for Geodynamics Robert continued to work with Geodynamics in the role or Service Manager. Ultimately I was responsible for the stability and performance of all IT network and server infrastructure. This was a responsibility that spanned three Australian states. ► LinkWater (SCADA) ‒ I was the Discretionary Project Manager for projects related to LinkWater’s MOSAIC SCADA system.► Brisbane Water (SCADA) ‒ I provided service and project management to the SCADA division of Brisbane Water. The service management component ensures that the mission critical real-time systems remain operational. The project management component typically delivers projects that enhances the ability of Brisbane Water to meet it public obligations. Show less

I was accountable for the development and strategic direction of the Logica Distribution Management System (DMS) Product. My key functions included:► Setting product direction based on market analysis ‒ In particular, I was instrumental in capturing user and functional requirements based on the current product offering and the needs of existing and potential customers. ► Marketing & Sales Support ‒ I was responsible for writing articles and editorials for internal and external… Show more I was accountable for the development and strategic direction of the Logica Distribution Management System (DMS) Product. My key functions included:► Setting product direction based on market analysis ‒ In particular, I was instrumental in capturing user and functional requirements based on the current product offering and the needs of existing and potential customers. ► Marketing & Sales Support ‒ I was responsible for writing articles and editorials for internal and external publications. I was also a key member of the sales team responsible for bid preparation and presentation.► Product Support ‒ I provided product support to existing customers.► Consulting Services ‒ I was often called upon to provide consulting services to existing customers.Furthermore, I provided technical experience in numerous areas, including: authoring functional specifications for real-time applications, authoring marketing material for energy and utility publications and product support. Show less

I provided product development services for the Distribution Management System (DMS), including:► Designing, developing and delivering a graphical data capture program specifically aimed at capturing networked data, such as electrical or water networks; ► Designing and developing software that automates the process of preparing switching instructions for electrical authorities;► Maintaining and supporting core DMS modules; and,► Investigating web enablement of… Show more I provided product development services for the Distribution Management System (DMS), including:► Designing, developing and delivering a graphical data capture program specifically aimed at capturing networked data, such as electrical or water networks; ► Designing and developing software that automates the process of preparing switching instructions for electrical authorities;► Maintaining and supporting core DMS modules; and,► Investigating web enablement of core software components. Show less

Grad Dip, Surveying

B App Sc, Surveying