Robert Castello Email and Phone Number
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Robert Castello personal email
Robert Castello phone numbers
Robert Castello is a Director of Support Services at Fairfax Imaging at Fairfax Imaging. He possess expertise in vendor management, troubleshooting, training, technical support, software documentation and 21 more skills. Colleagues describe him as "In addition to both writing and delivering effective training modules for new products and features, Robert assumed a natural leadership role in multi-department support meetings, inspiring and motivating his fellow employees. I highly recommend Robert for employment in whatever field he applies himself to. He is a team player and would make a great asset to any organization."
Fairfax Imaging
View- Website:
- fairfaximaging.com
- Employees:
- 63
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Director Of Support ServicesFairfax Imaging Jul 2007 - PresentTampa/St. Petersburg, Florida AreaLeading team of software engineers while providing support to government and commercial clients. Implemented new customer support tool, customer web portal, quarterly newsletter, vendor management process, maintenance renewal process, and A/R process, which improved efficiencies, lowered costs and improved customer satisfaction.
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Training ManagerNokia Mobile Phones Jul 2001 - Jul 2007 Develop and facilitate Wireless LAN training to support teams including security, theory and practical usage Develop and implement Technical Accuracy Project which measures and improves the overall customer satisfaction Develop and instructs all levels of new products, applications and technologies Liaison between client and technical support for product escalation issues Expedite Common Platform conversion for system management processing Design and present knowledge based troubleshooting trees for internal and external customers to diagnose and support Nokia products Define, analyze and measure VOC and CSAT using Six Sigma philosophies Develop and deliver product training to external customers such as T-Mobile and Cingular -
Dsl ManagerTangent Fastnet Jun 2000 - Jun 2001 Evaluated, monitored and communicated service level requirements to local engineers Interviewed, hired and supervised DSL engineers and documented and coached according to KPI guidelines Assembled and installed CAT 5 cable according to IEEE specifications. Troubleshoot link problems with tone tester, Tracert and Ping commands. Provide primary support for design and maintenance of network addressing schemes Maintained district inventory in a remote location
Robert Castello Skills
Robert Castello Education Details
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Tampa Technical InstituteElectrical Engineering
Frequently Asked Questions about Robert Castello
What company does Robert Castello work for?
Robert Castello works for Fairfax Imaging
What is Robert Castello's role at the current company?
Robert Castello's current role is Director of Support Services at Fairfax Imaging.
What is Robert Castello's email address?
Robert Castello's email address is rc****@****ing.com
What is Robert Castello's direct phone number?
Robert Castello's direct phone number is +181376*****
What schools did Robert Castello attend?
Robert Castello attended Tampa Technical Institute.
What skills is Robert Castello known for?
Robert Castello has skills like Vendor Management, Troubleshooting, Training, Technical Support, Software Documentation, Management, Team Building, Technical Writing, Integration, Account Management, Visio, Networking.
Who are Robert Castello's colleagues?
Robert Castello's colleagues are Rinaldo D., Phil Cannon, Jerry Em, Perry Blanford, Michelle Laam, Tran Loc, Christopher Voyvodich.
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Robert Castello
Hammond, La -
Robert Castello
Owner And Drone Operator At Field2Sky Drone Works Llc, Environmental Specialist At Ncdot (Division One), Certificated Uas PilotMurfreesboro, Nc1ncdot.gov -
1selu.edu -
2yahoo.com, evercore.com1 (617) 4XXXXXXX
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