Robert Castro Email and Phone Number
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Robert Castro personal email
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Customer-focused Quality Assurance professional with domestic and international experience in OEM and Electronic Manufacturing Service (EMS) related organizations. Culture-focused to provide quality and operational leadership and drive results to exceed both organizational and customer expectations. Highly skilled at problem-solving and organizational development as they relate to product reliability, quality and process capability. Proven track record of increasing operational excellence, improving quality, and reducing customer complaints.Specialties:• Mentoring and Coaching• Problem Solving / Six Sigma• Organizational Cultural Transformation• Supplier Development• Lean Manufacturing• APQP• ISO-9001/TS-16949
Ht Global Circuits/Elreha Printed Circuits
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Director Of Global QualityHt Global Circuits/Elreha Printed Circuits Nov 2013 - PresentSt. Petersburg, Florida, Us
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Director Of QualityThe Genie Company Jun 2011 - Nov 2013Mt. Hope, Ohio, Us- Evaluated, redesigned and deployed a new product returns process. Established technical capability which reduced returned product backlog to 7-day rolling window and increased test analysis to over 97%.- Led process improvement efforts which yielded improvement rate of over 98%.- Organizational lead for the design and implementation of the Oracle quality module.- Championed rapid customer response process for three national/international (Canada and Mexico) customer channels.- Managed Low Cost Country (China and Mexico) suppliers, product and process quality and retail call center performance. -
Quality ManagerMedallion Instrumentation Systems Aug 2007 - Jun 2011Spring Lake, Mi, Us- Re-tooled the business Return Material Process (RMA) to improve backlog and claim reductions while improving the Customer experience and quality of solutions to Customer Complaints; reduced RMA backlog by over $500K. - Deployed the Paynter Chart for Customer Account Representatives to manage Product Issues and Returns while tracking Corrective Action Effectiveness; instrumental to retaining a $3.5M customer.- Participated in the ‘in-sourcing’ of Printed Circuit Board (PCB) manufacturing which included Surface Mount (SMT) Process Development, establishment and deployment of Workmanship and ESD Standards, and qualification of the production lines; project resulted in $1.2M annualized savings. -
Operations And Quality ManagerAmetek Feb 2007 - Aug 2007Berwyn, Pa, Us- Led both Business Unit Operations and Quality Functions, drove organization to 14 consecutive months of exceeding Shipments to Sales Forecast starting in January 2007, improved On Time Delivery from 60% to over 93%, and reduced manufacturing backlog from over $300K to less than $50K.- Manufacturing Lean Improvement Champion for the development of manufacturing cells within the organization which included the Printed Circuit Board manufacturing transfer to Reynosa Mexico.- Participated in key management decisions including budget development and goals reporting. -
Manufacturing Plant ManagerAmetek Mar 2006 - Feb 2007Berwyn, Pa, Us- Managed the P&L of a $19M Business Unit.- Championed key Lean improvements within the organization, Printed Circuit Board and Final Assembly Manufacturing. Reduced PCB Manufacturing backlog for sister Business Units by over 1,000 PCB’s.- Participated with Manufacturing Engineering for the complete transfer of key product lines from the Colorado and Illinois Business Units to drive organizational cost reductions.
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Division Director Of Quality And Six SigmaAmetek Jun 2003 - Aug 2006Berwyn, Pa, Us- Improved Production/Quality/Manufacturing engineering team communication to drive CKey Customer PPM down from over 2,800 PPM to less than 425 PPM in less than 18 months against a Customer Goal of 600 PPM.- Participated with Manufacturing Engineering to dramatically reduce Printed Circuit Board Repair efforts and establish a ‘real-time’ Repair Program. Repair warehouse was eliminated from a high of $75K.- Completed AMETEK Six Sigma Green and Black Belt Certifications.- Management Representative for QS-9000 Quality Management System and NUPIC (Nuclear Regulatory) Quality System compliance.
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Director Of Quality And Reliability EngineeringAdvanced Mobile Solutions (Ams) 1995 - 2000- Led product quality of manufactured cellular telephone accessories from AMS managed overseas factories in Korea, Brazil, Mexico and China. Vendor management to meet quality standards established by the customer.- Liaison between customer and AMS engineering departments to finalize electrical and mechanical design as well as test requirements prior to customer approval for manufacturing. Teamed with Engineering Development in design reviews to participate in product manufacturability and quality planning.- Directed the set-up of a $1M Design Verification/Accelerated Life test lab. The lab reduced product development time resulting in reduced development costs and time to market. Approved by Motorola as the ‘only’ Lab to perform product testing for suppliers.
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Aviation Electronics TechnicianUnited States Navy 1980 - 1986Washington, Dc, Us
Robert Castro Skills
Robert Castro Education Details
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University Of California, BerkeleyElectrical Engineering And Computer Science -
Fruita Monument High School
Frequently Asked Questions about Robert Castro
What company does Robert Castro work for?
Robert Castro works for Ht Global Circuits/elreha Printed Circuits
What is Robert Castro's role at the current company?
Robert Castro's current role is Global Quality and Strategic Partner (Supply) Chain Development at HT Global Circuits.
What is Robert Castro's email address?
Robert Castro's email address is ro****@****any.com
What is Robert Castro's direct phone number?
Robert Castro's direct phone number is +197026*****
What schools did Robert Castro attend?
Robert Castro attended University Of California, Berkeley, Fruita Monument High School.
What skills is Robert Castro known for?
Robert Castro has skills like Spc, Lean Manufacturing, Manufacturing, Root Cause Analysis, Fmea, Six Sigma, Continuous Improvement, Cross Functional Team Leadership, Quality Assurance, Quality Management, Design Of Experiments, Engineering Management.
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