Robert Cates Email & Phone Number

Birmingham, AL, US

Birmingham, Alabama, United States

Manages service operation within the company to ensure internal and external customer satisfaction while maximizing return on investments, growing profitable service labor sales and excising disciplined expense control by limiting unbillable labor hours. Schedule and follow up on all assigned jobs to ensure repairs, both customer and internal, are.

Birmingham, Alabama Area

Ensure compliance to all manufacturer policies and procedures. Maintain effective service department practices to ensure customer’s satisfaction along with safe working environment for staff. Set priorities and coordinate company resources and staff to complete repairs in a timely and effective manner. Monitor and schedule all manufacturer’s upgrades and.

Birmingham, Alabama Area

Provide exceptional customer service at customer’s location through accurate inspections for defects and equipment diagnosis. Performed necessary service and repairs in a timely manner while maintaining manufacturers’ safety standards. Demonstrated working knowledge on Vermeer equipment; such as chippers, trenchers, stump cutters, directional drilling.

Soldotna Alaska

Responsible for maintenance and repair on paving and construction equipment.

Kenai, Alaska

Performed maintenance and repair on oil-field related equipment; both on shore and off shore locations.

Birmingham, Alabama Area

Performed maintenance and repair on mining and construction equipment.