Robert Cella Email & Phone Number

Greenwood Village, CO, US

• Secured rental agreements by presenting property and amenities positively to prospective clients and tenants as well as collecting Section 8 criteria to complete the RFTA packets.
• Ensured fair and exact pricing via establishing rental rates, researching local markets, calculating costs, and determining the needs, living standards, and economic viability of clients.
• Drove quick property rentals by advertising all available units using a variety of media and promotional materials, confirming application data and personal references to ensure accuracy.
• Supported company standards through ensuring proper maintenance and inspecting properties.

• Delivered effective estate sales by setting up and breaking down high-end estate sale events, performing research, pricing items, and explaining the details and care of the merchandise.
• Optimized financials by negotiating pricing while staying close to the actual value as well as researching precious metals, crystals, and jewelry for value and price.
• Added value through providing merchandise driving and delivery services as needed.

Barker Management sold the property and I was laid off. I decided to take a few month and go home to NJ to help my father care for my sick mother and then Covid hit. Then I had no choice but to stay on in NJ for a while longer.

Anaheim, California, US

• Achieved a high percentage of collections via aggressively following up on delinquent accounts, working with residents to proactively solve payment issues, and managing eviction processes.
• Generated support for the assistant manager via aiding with Section 8 and tax credits as well as verifying all pertinent information, including child support, EBT, Cal-cash, and tenant references.
• Standardized work stream by leasing units, resolving resident issues, and collecting rent.

Cherry Hill, NJ, US

• Streamlined workflow by providing temporary property management help, leasing and assistant manager positions, tour scheduling and execution, and heavy phone call management.
• Improved sales through boosting resident relationships to drive new prospects and referrals.
• Supported daily operations by managing problem-solving, vendor relations, and leasing, helping with various properties and property management companies, and processing paperwork.

Round Rock, Texas, US

• Catalyzed leasing success through serving in leasing positions to boost residential occupancy.
• Launched efforts to support various property management companies via managing paperwork processes, directing vendor and resident relations, and solving critical property issues

San Mateo, CA, US

• Maintained 3% or lower collections rates by coordinating all aspects of on-site operations, including rent collections, accounts payable, and resident issue management.
• Established rental rates by surveying local rental rates and calculating costs, depreciation, taxes, and profit goals to ensure fair and competitive pricing.
• Drove new sales by creating marketing initiatives that generated excitement and new qualified leads as well as advertising and obtaining resident and business referrals to attract new tenants.
• Facilitated smooth move-in and move-out processes through negotiating leases, collecting and refunding security deposits, and overseeing vendor relations and contractor workmanship.
• Bolstered high standards by resolving tenant complaints and managing all communication.

San Diego, California, US

• Improved customer service by handling check-ins/check-outs, problem-solving, and heavy phones, entering reservations and third-party reservations, and steering guest relations.
• Achieved high occupancy rates by training new staff despite extremely high turnover to consistently rent out rooms via phone and email reservations

Orlando, Florida, US

• Galvanized success via handling processes to check in and out, resolving issues, training new staff, suggesting timeshare information, and adjusting appropriately to full hotel renovation.

• Achieved promotion within 4 months of hire as leasing specialist by leveraging success in processing paperwork and leases and driving excellence in leasing and prospect tours.
• Streamlined office operations through training new staff, direct move-ins and move-outs, and managing FAS and 3-day notices to pay or quit.