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Robert Cha is listed as Director of Service Transition Assurance at Fiserv, based in Alpharetta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Robert Cha.
Robert Cha previously worked as Data Center Project Manager at Mcdermott International Inc. and President at Supernova Inc.. Robert Cha holds Masters, Business Administration from Georgia State University.
IT Executive with senior management experience with Samsung, AT&T and Fiserv.* At Samsung, I was Vice President in charge of IT Solutions Business Development for IT Business to Business Sales and Marketing Division in Korea. I was responsible for Solution Development Group, Technical Support Group, New Business Development Group and Pre Sales Group. In 2005 under my leadership, we exceeded $37 million in solutions related sales and in 2006 we achieved $70 million in solutions related sales.* At AT&T, my team managed servers and security devices for Fortune 500 clients. I was also a senior member of the account management team for McDermott account. This was an all inclusive IT outsourcing deal worth $600 million. * At Fiserv, I manage a team of Operational Readiness and Service Transition Assurance Analysts. Our job is to ensure Compliance and Operational Readiness prior to allowing a Solution into Production Environment.My 20 years of global experience include Service Transition Assurance Director, Business Development VP, IT Outsourcing Client Services Director, Technology Director, Product Manager and Technology Consultant.I'm looking for Service Transition, Process Transformation or Program Management position at a VP or Director level.Specialties: Service Transition, Process Transformation, Program Management, Business development, Solution sales, Product Management, Outsourcing and Managed services, Operations, Enterprise Architecture, Pre sales and Delivery.
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Alpharetta, Georgia
Accountable for seamless transition of solutions and services into the production environment assuring compliance and readiness.
Led the establishment of a Disaster Recovery Data Center for business critical applications.
Turned around a low rated hotel into a top rated/award winning hotel within the Choice Hotels brand.
Led the transformation of IT business from hardware sales to solutions sales in Korea. Created organization, processes and tools to enable development of business partners to package and deliver IT solution. I was responsible for Solution Development Group, Technical Support Group, New Business Development Group and Pre Sales Group. During 2005 under my.
Developed backoffice products for a video on demand software company. Worked with customers to gather product requirements, convey the requirements to engineers and ensure delivery of the product to the customer.* Gained entry into Comcast by successfully selling a multi-million dollar product opening doors for further sales
Managed all IT Outsourcing accounts supported out of Solutions Operations Center in Alpharetta, Georgia. Specialized in remotely managing infrastructure, messaging, security, web and IP services. Responsibilities included managing client service delivery, increasing revenue via add-on and new contracts, driving down cost and increasing productivity.
Represented AT&T Global Client Services Center as lead technology consultant for server and security management business. * Conducted pre and post-sales consulting and costing for IT Outsourcing and Managed Services achieving three-fold growth in business during this period. * Transitioned new clients operationalized in AT&T Global Client Services Center.
Led a team of architects and system administrators in planning and implementing the $10 million plus enterprise IT standardization/transformation project for McDermott International. McDermott International Inc. is a leading worldwide energy services company with over 100 locations around the world.* Established infrastructure standards for LAN, servers.
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Robert Cha works for Fiserv.
Robert Cha is listed as Director of Service Transition Assurance at Fiserv.
Robert Cha is based in Alpharetta, Georgia, United States while working with Fiserv.
Robert Cha has worked for Fiserv, Mcdermott International Inc., Supernova Inc., Samsung Electronic, and N2Broadband.
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Robert Cha holds Masters, Business Administration from Georgia State University.
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