Robert Chalmers Email & Phone Number

Grimsby

Managing a Leasehold Retirement Scheme for the elderly {55 years & over} responsible for ensuring 85 properties ranging from small houses, bungalows and flats, that all the Residents are safe, secure and comfortable enjoying an independent lifestyle . Responsibilities include Budget Management- Health and Safety, Accurate recording and monitoring daily/weekly/monthly records AGM & Resident Association Meetings-Manage all Communal Area’s and Staff Cleaning/Part Time and Volunteers {Gardening/Window Cleaning Contracts/Responsive Repairs/Plumbing/UPVC Replacement}. Report to the District Manager- deliver Anchor Values-Straightforward-Respectful-Personal Accountability-Honest-Reliable-also deliver 6 key behaviours Customer Focus, Leadership, Growing & Improving the Business, Developing & Supporting People, Decision Making and Personal Impact

Killingholme Near Grimsby

Preparing new cars before being transported to Car dealerships/Lease/Hire/Rental Companies, tasks include checking/inspecting, organising/planning daily work schedule around transport requirements/Time sensitive protocol, working outdoors, within small teams. Essential communication links with shipping,transport,workshop,PDI Centres, working to strict deadlines and KPI's, approximately 70,000 units despatched 2013.

Broughton-Scunthorpe

HRVS are a busy MAN Commercial Truck & Bus operation rapidly establishing itself as a sincere, professional and committed organisation, I am new to the company facing many new challenges and tasks. My emotional intelligence skills are being put to good use, especially observational skills.

Planning, organising, directing and controlling people, demonstrating excellent business acumen to 4 Line Managers, responsible for 20 team members. Implemented new management shift rota, formalised weekly manager meetings, empowering Managers to contribute and take ownership completing their section of the Executive Summary Report each month, which I presented to the Directors and Trustees. I provided strong leadership by focusing all managers to achieve individual, team objectives within an agreed timeframe. We designed Marketing Plans, which became very successful, exceeding sales projections by 20% {KPI}. I also introduced Performance Development Reviews for all of the staff, later progressing them and transforming this information into comprehensive Personal Development Plans

The Cleethorpes Resort Area Operations Manager is responsible for all the daily operational requirements, encompassing 5 miles of coastline, the beach, foreshore and promenades, overseeing all municipal operational aspects includes the beach, foreshore and promenades, overseeing the Cleethorpes Leisure Centre contract {multifunctional Leisure Centre comprising a free form Leisure Pool with wave machine, Large Sports Hall, Fitness Suite with Health and Wellbeing Membership approximately 2000 members} beach cleaning, street cleaning, concessions, car parking, maintenance contracts, service level agreements, budget accountability, income/expenditure, human resources, recruitment/selection, health and safety, public order notices, media/public relations, management plans, normal operating procedures, emergency action plans, achieving sustainable standards, evidencing KPI's plus lots more day to day tasks. {Approximately 130 established operatives employed within this section}. Produced marketing literature for Cleethorpes Resort visitors detailing dangers and beach safety information also completed beach safety management plans for Cleethorpes

Nvq, Housing Retirement Housing, Level 3

Activities and Societies: Respond to customer requests, Promote Safe, Ethical and Sustainable Practice in Housing, Plan own Professional.

Cmi Chartered Management Institute Leadership & Management, Level 5 Diploma

Higher National Certificate, Sports Science And Business Administration Credit