* Development of a young staff, provided leadership, coaching and an employee development plan. * Increased customer sales and gross profit margins.

* Retained and directed the Fix Operation Team during the Dealerships Buy / Sell process and major facility renovations.

* Profitable Operation of Service and Body Shop Departments* Consulted Owner on his 4 Auto Dealerships Fix Operations * Multiple Mark of Excellence winner with General Motors Co. for high Customer Satisfaction and increase Customer Pay Sales.

* Lead a CIT team for Acessories Sales & Installation. Develop and Created a Department for Automotive Accessories. Included Marketing and Sales, Installations, Vendors and product line, employee compensation. * "Fast Lane" Repair Service - Industry Innovation of a written repair program for Collision Repairs "Same Day or Next Day" repair Gaurenteed or we'll discount the repair $100.00

* Promoted multiple times to larger Facilities with more responsibilities include Storage Units and Vehicle Repair Shop* Started part time as lot person/ minor repairs. Work my way up to customer service representative to assistant Manager to Store Manager.