Robert Chen

Robert Chen Email and Phone Number

Chief Technology Officer at Appier @ Appier
Robert Chen's Location
Greater Seattle Area, United States, United States
About Robert Chen

Engineering leader with extensive experience rapidly building and managing teams in the US and internationally at pre-IPO, post-IPO, and mega tech companies. Experience working in ML/AI, Ad Tech (platform, publisher, and advertiser) and the real estate domain.I am a data-driven, product-oriented, customer-focused technology leader who helps the company to grow business. Most recently have been leading the engineering initiatives for marketing platform, video platform, digital marketing, computer vision, and propensity modeling with product leaders to drive customer workflows and company revenue. I have extensive experience driving high-quality operational metrics and supporting the strategy of business goals with machine learning and highly scalable cloud platforms.

Robert Chen's Current Company Details
Appier

Appier

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Chief Technology Officer at Appier
Robert Chen Work Experience Details
  • Appier
    Chief Technology Officer
    Appier Jan 2024 - Present
    Taipei, Taiwan, Tw
    Bring AI to AdTech & MarTech solutions, and ROI to our customers.
  • Appier
    Vice President Of Engineering
    Appier Nov 2022 - Dec 2023
    Taipei, Taiwan, Tw
    Bring AI to AdTech solutions and ROI to our customers.
  • Compass
    Senior Director Of Engineering
    Compass Mar 2021 - Oct 2022
    New York, Ny, Us
    Engineering leader leading AI/ML and marketing technology efforts at Compass managing over 100 US and India full-time engineers and scientists, and overseeing 220+ developers in the China program. Help make Compass IPO in April 2021 with multiple projects listed in SEC filing.- Lead teams to build the marketing platform for Compass real estate agents to run their marketing needs including e-mail, print, video, social, and paid marketing. The platform includes template editors, content management, video generation, digital ads, payment, marketing insight, and marketing automation. The marketing platform revenue grows over 100% in both 2021 and 2022.- Lead a team to build the seller propensity model to identify potential sellers from agents’ CRM contacts and also the recommended actions for agents to nurture the opportunities to sales. The tool brings hundreds of million incremental revenue for Compass in 2020, 2021 and 2022.- Build the Computer Vision team and deliver a couple of CV products including document automation, video generation, and re-model suggestion. Document automation solves the problem of transaction coordinates to split and run compliance checks on transaction documents. It saves dozen of million dollars for Compass from improved productivity.- Oversee the efforts for Compass to run a 220+ developers program in China. The effort includes managing the budget, collaborating with vendor companies, recruiting, on board, retaining talent, and building an efficient model for Chinese developers to work with US teams.
  • Compass
    Director Of Engineering
    Compass Mar 2019 - Feb 2021
    New York, Ny, Us
  • Zillow Group
    Senior Director, Machine Learning Engineering
    Zillow Group Sep 2018 - Mar 2019
    Seattle, Washington, Us
    Engineering leader leading AI/ML efforts at Zillow managing 30+ full-time engineers and scientists. - Deliver cloud version of Zestimate by leveraging AWS EMR which improves MAPE by 20%- Deliver home recommendations on e-mail marketing by leveraging collaborative filtering and content-based filtering which brings incremental 7% visits and leads to Zillow- Build the marketing technology team and deliver multiple new ads types and marketing automation on Paid Social, Digital Display, and SEM which brings incremental 5% visits and leads to Zillow- Build the Agent AI team and deliver the core buyer-agent matching algorithm which double the lead conversion rate and enable Zillow Flex program which aims to double Zillow’s lead revenue
  • Zillow Group
    Director, Machine Learning Engineering
    Zillow Group Dec 2016 - Aug 2018
    Seattle, Washington, Us
  • Microsoft
    Principal Applied Science Manager
    Microsoft Jun 2010 - Dec 2016
    Redmond, Washington, Us
    Work on multiple analysis, data mining, and machine learning projects. Hand on experience from building data pipeline to measurable metrics, and leveraging machine learning on ranking, relevance and recommendation problems.MSN : - Lead a group of software engineers and applied scientists to work on MSN news personalization by leveraging contextual bandit, LDA, relevance, and ranking which significantly increases user engagement (+100%) and revenue (+$500m)-Technically lead a team to develop MSN analytics and data mining system. Define business and operational metrics to bring business insight and enable A/B testingBing: - Lead a team to collect and analyze various engineering and performance metrics to improve Bing engineering system and Bing applicationsBing Ads: - Develop ETL data pipelines for Bing Ads. Define and analyze Bing Ads operational metrics and Yahoo-Bing Ads migration metrics
  • Intel Labs
    Research Intern
    Intel Labs Jan 2009 - May 2009
    Hillsboro, Or, Us
    Developed a parallelized, real time activity recognition system. Presented on multiple Intel research events
  • Nec Laboratories America, Inc.
    Research Intern
    Nec Laboratories America, Inc. May 2007 - Aug 2007
    Princeton, Nj, Us
    Research on Human activity detection/recognition on surveillance video and spatial-temporal feature extraction from video
  • Fx Palo Alto Laboratory
    Research Intern
    Fx Palo Alto Laboratory May 2005 - Aug 2005
    Research on graphical model on multiple semantic concept detection, which resulted in TRECVID'05.
  • Openfind
    Software Engineer
    Openfind May 2000 - Apr 2002
    Beitou District, Taipei City, Tw
    Developed a Chinese search engine which serves main Chinese portals.Developed a real-time Chinese news search service for Sydney 2000 Olympic game.

Robert Chen Education Details

  • Carnegie Mellon University
    Carnegie Mellon University
    Computer Science
  • National Taiwan University
    National Taiwan University
    Computer Science And Information Engineering

Frequently Asked Questions about Robert Chen

What company does Robert Chen work for?

Robert Chen works for Appier

What is Robert Chen's role at the current company?

Robert Chen's current role is Chief Technology Officer at Appier.

What schools did Robert Chen attend?

Robert Chen attended Carnegie Mellon University, National Taiwan University.

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