Robert Chew Email & Phone Number

A culturally savvy, passionate, dedicated coach, mentor and thought leader, Robert is the Principal Consultant & Corporate Trainer at Quarton Management Consultants, a provider of management consulting and professional training based in Singapore specializing in business and service excellence coaching employees for peak performance and outstanding customer service. He has over 30 years of professional experience in many disciplines including organizational transformation and change management. Prior to joining consulting and training, Robert was Director, Quality and Performance Management with a top-tier US$3.6B supply chain global logistics company. Robert provides coaching and mentoring to management and all levels of employee cutting across all functions. He has helped clients in a wide range of industries from retail apparel & fashion, FMCG, hospitality, supply chain global logistics, semiconductor and electronics, manufacturing, education, media and the military. Several key projects involved the development and implementation of roadmap for workplace transformation towards overall organizational excellence.Obsessed with helping organizations achieve excellence and gold standards for customer service excellence, and promoting creativity and innovation within the enterprise, his guiding philosophy is: "Give a man a fish, you feed him for a day. Teach a man to fish, and you feed him for a lifetime."Specialties: Customer service excellence, managing for customer satisfaction, creativity and innovation, problem solving decision making, achieving organizational excellence, motivational leadership, managing high performance teams, performance management and appraisals, thinking on your feet, emotional intelligence, project management leadership, effective communication skills, and creating MAGIC.