Rob Chiusano Email & Phone Number

• Full-menu consultant for the New York Mets, with a focus on retaining and growing a book of current Mets Members and group leaders.
• Engage consumers via multiple outlets, including sales events, in-game service, and outbound effort to reach prospects and clients.
• Provide customer service, assist with benefit activation and provide on-field and other experiences to Mets Members.
• Act as the lead for our Members Only Experience platform, working with our Productions team and other team representatives to deliver once-in-a-lifetime experiences to our members on game day.
• Assist in recruiting via sales workshops and external career fairs to hire incoming Inside Sales Representatives.
• Provide coaching by assisting and hosting trainings for reps on topics such as sales process, renewal best practices, and cross-sales.

• Full-menu consultant for the Detroit Tigers with a focus on Group outings.
• Reach out to consumers and businesses in the Greater Detroit Area to provide memorable experiences at Comerica Park.

• Full-menu consultant for the New York Knicks, New York Rangers, Radio City Christmas Spectacular and a host of other live event experiences with a focus on Group outings.
• Engage consumers via multiple outlets, including sales events, sales tables, and outbound effort to reach prospects and clients.

• Called through Business to Business and Business to Consumer leads, including selling at sales events with multiple prospects to maximize time and efficiency at these events as a full-menu consultant, working in Full.
• Engaged consumers during games via a sales table to hunt prospects and drive additional revenue from our single-game ticket purchasers.

• Check out equipment at the Recreation Center
• Monitor basketball courts, weight rooms, and cardio equipment to prevent our guest from getting injured
• Give tours to new members getting to know the facility, or to those looking into a possible membership

Boston, Massachusetts

• Answer customer service emails about broad range of topics
• Work in vendor relations, finding multiple quotes to find the best fit for our events
• Set up events across the United States and Canada, including hanging sponsor signage, obstacle banners, and setting up tents throughout the event
• Assisted with inventory management in our merchandise tent, providing detailed post-event inventory counts and being the lead for our Merchandise tent during events.

University Of Massachusetts Amherst

• Serve as Crisis Manager on Event Day, watching for problems arising and finding solutions
• Create crucial event documents, such as Policies and Procedures, Production Schedule, and Emergency Action Plan
• Coordinate over 35 staff and 50 volunteers to set up and clean-up the event grounds

Freehold, New Jersey

• Supervised activities such as soccer, basketball and cooking, and served lunch to the campers
• Served as Color War Captain, encouraging good sportsmanship during different competitions
• Helped resolve conflict between campers during sports and other activities
• Work at open houses, showing potential families the camp and showing the children different activities offered

• Posted on social media promoting summer college soccer showcases
• Worked closely with potential sponsors for ID Sports USA
• Performed market research on facilities and local DI and DIII colleges in California to help expand our showcases to new areas around the country

Amherst, Massachusetts

• Worked in the Dish Room, cleaning tables and washing dishes, cups, and silverware

Bachelor Of Arts - Ba, Sport Management, With A Minor In Psychology

Activities and Societies: Mark H. McCormack Department of Sport Management Leaders Club

Marketing/Marketing Management, General

Activities and Societies: Spanish National Honors Society, Soccer, Indoor/Outdoor Track