Robert Chow

Robert Chow Email and Phone Number

NASA - Advanced Enterprise Global IT Solutions (AEGIS) - Ames Research Center @
Robert Chow's Location
Burlingame, California, United States, United States
Robert Chow's Contact Details
About Robert Chow

Results oriented technical manager with years of experience with technology Startups, ISPs, Carriers, Internetworking equipment vendors and government contracts. Hands on experience managing Network Operations, Cloud services, Technical Support Engineering (TAC), Data Centers, NOCs, and Customer Support. Self-motivated leader with strong organization and verbal skills, Directed teams of Tier 3 Engineering, Project Management, Installation and Maintenance forces, NOC Personnel, and Outside Plant Construction. Strong negotiation skills, vendor relationship skills, customer service skills and team oriented skills.

Robert Chow's Current Company Details
NASA - Advanced Enterprise Global IT Solutions - Ames Research Center

Nasa - Advanced Enterprise Global It Solutions - Ames Research Center

NASA - Advanced Enterprise Global IT Solutions (AEGIS) - Ames Research Center
Robert Chow Work Experience Details
  • Nasa - Advanced Enterprise Global It Solutions - Ames Research Center
    Csdm And Site Director
    Nasa - Advanced Enterprise Global It Solutions - Ames Research Center Jul 2013 - Present
    Manage Tier 3 and Tier 2 technical teams at NASA's Ames Research Center. Participate in NASA network projects planning and requirement. Resolve complex problems across multiple disciplines. Technical responsibilities include coordinating with teams that provide design, engineering, configuration, testing and documentation of network architectures and configuration including Software Defined Access, Security and Vulnerability, wireless solutions, network management, VoiP telephones, IPTV, LAN services, fiber and copper cable plants and distribution.
  • Golden Gate University, University Of San Francisco And Menlo College.
    Senior Adjunct Professor ( Active )
    Golden Gate University, University Of San Francisco And Menlo College. Nov 1987 - Present
    Teach graduate and undergraduate Networking and Communications, Telecommunications, Information Technology as well as Management of Information courses. Previously taught at UC Berkeley Extension, John F. Kennedy University and University of Phoenix.
  • Tellabs
    Technical Support Engineering And Data Center - Sr. Manager
    Tellabs Nov 2007 - Jun 2013
    Carrollton, Tx, Us
    Managed several teams of Technical Support Engineering (TAC) in Santa Clara, Calif. and Chennai, India to provide 24x7 technical support. Supported IP-based routers, high speed fiber optics networks and mobile back-haul applications and services.
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  • Sympel Communications ( Wireless Isp )
    Network Operations And Customer Support - Director Of Network Operations
    Sympel Communications ( Wireless Isp ) Jan 2001 - Oct 2007
    Directed day-to-day operations of Network Operations Center (NOC), Customer Support, Wireless Broadband Infrastructure engineering, installation and maintenance of Point-to Point and Point-to-Multipoint systems using both licensed and license-exempt bands.
  • Covad Communications
    Network Operations Center (Noc) - Director Of Operations
    Covad Communications Mar 2000 - Feb 2001
    Us
    Directed two state-of-the-art Network Operation Centers (NOCs). Managed an organization with over 120 technical personnel, which include: Cloud and NOC managers, Network design engineers, Broadband access engineers, Project managers, Technicians, Consultant, Independent and General contractors to maintain broadband access applications and services.
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  • Mfs - Worldcom - Mci
    Network Operations And Maintenance - Director Of Operations
    Mfs - Worldcom - Mci Mar 1997 - Mar 2000
    Directed and managed design, installation and maintenance of telecommunications infrastructure teams. Designed and installed five Cloud, data center and central office voice and data switches. Support teams include: Installation and Maintenance of fiber optics systems, Capacity Management, Inside/Outside Plants and NOC centers.
  • Metropolitan Fiber Systems ( Mfs - A Worldcom Company )
    Network Design, Operations And Noc - Director Of The Pacific Northwest
    Metropolitan Fiber Systems ( Mfs - A Worldcom Company ) Aug 1994 - Mar 1997
    Directed a team of 110-person field installation and maintenance organizations in San Francisco, San Jose, Oakland, Seattle, Portland and Los Angeles to provide fiber connectivity to enterprise business customers. Designed and implemented Fiber Optics Sonet networks, High Speed Ethernet, OC-N services, ATM, Frame Relay and T3/T1 fiber based networks and services to provide connectivity for access. Managed MAE-WEST Internet Gateway and Data Center.
  • Teleport Communications Group ( An At&T Company )
    Tcg - Network Design And Operations - Director Of Operations
    Teleport Communications Group ( An At&T Company ) Mar 1990 - Aug 1994
    Dallas, Tx, Us
    Designed, managed and implemented fiber optics networks in San Francisco and the Bay Area. Responsible for overall network expansion, construction, service installation and maintenance. Managed TCG's Cloud, Data Centers, Central Offices, and Collocation Centers.
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  • Teleport Communications Group ( An At&T Company )
    At&T - Network Operations And Engineering - Engineering Lead
    Teleport Communications Group ( An At&T Company ) Mar 1980 - Mar 1990
    Dallas, Tx, Us
    Worked as an AT&T Western Region Technical Support team member. Responsible for provisioning and maintenance of high-speed data and voice private line circuits. Provided Tier-3 level technical support to field operation personnel.
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Robert Chow Skills

Ip Network Design Voip Telecommunications Networking Wireless Mpls Computer Network Operations Ethernet Switches Data Center Cloud Computing Vendor Management Management Tcp/ip Routers Program Management Project Management Network Administration Integration Ospf Saas Start Ups Product Management Mobile Devices Network Security Vpn Atm Networks Wimax Technical Support Strategic Partnerships Bgp Frame Relay Routing Protocols Security Cisco Technologies Fiber Optics Software Project Management Qos Firewalls Vpls Network Architecture Sdh Snmp Dwdm Testing Mpls Vpn Nms Backhaul

Robert Chow Education Details

  • Golden Gate University
    Golden Gate University
    Information Technology
  • San Francisco State University
    San Francisco State University
    B.S. Electrical Engineering (Bsee)

Frequently Asked Questions about Robert Chow

What company does Robert Chow work for?

Robert Chow works for Nasa - Advanced Enterprise Global It Solutions - Ames Research Center

What is Robert Chow's role at the current company?

Robert Chow's current role is NASA - Advanced Enterprise Global IT Solutions (AEGIS) - Ames Research Center.

What is Robert Chow's email address?

Robert Chow's email address is ro****@****hoo.com

What is Robert Chow's direct phone number?

Robert Chow's direct phone number is 165062*****

What schools did Robert Chow attend?

Robert Chow attended Golden Gate University, San Francisco State University.

What are some of Robert Chow's interests?

Robert Chow has interest in Football, New Technology, Scoccer, Soccer, Stones Concerts, Rhythm And Blues, Investment, Rythmn And Blues.

What skills is Robert Chow known for?

Robert Chow has skills like Ip, Network Design, Voip, Telecommunications, Networking, Wireless, Mpls, Computer Network Operations, Ethernet, Switches, Data Center, Cloud Computing.

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