Seasoned Account Manager at Oscar, spearheading the expansion of our car rental platform throughout Wisconsin. With a strong foundation in communication and relationship-building, I connect with dealers to integrate their vehicles into our network, providing top-tier support and ensuring a seamless experience. My expertise in the automotive industry, coupled with a passion for fostering growth, drives my commitment to elevating Oscar’s presence in the region.

• Consulted with customers about customer needs and wants and accurately quote job for necessary materials and labor.• Finished projects on time, delivered high quality results, surpassed customer expectations for timeliness, quality and costs.• Maintained customer relationships with resulted in repeat and referral business.

• Greeted customers and helped with product questions, selections, and purchases.• Accompanied customers and demonstrated performance features on test drives.• Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.• Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

• Executed customer transactions, including deposits, withdrawals, money orders and checks.• Regularly exceeded new account goals set by upper management by using communication, knowledge of products and strategicprospecting skills in all professional interactions. • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.• Scheduled staffing for the main branch.