Oversaw the planning and organizing of virtual shareholder meeting events with attention to deadlines, milestones, time constraints and any additional financial impact.Communicated regularly with high level company executives including C suite, via phone, email and scheduled meetings to provide updates and set expectations as the AGM approached and offered solutions as necessary.Guided clients in a consultative manner and provide best practices for successful execution, and worked directly with internal Product Management team, Sales organization and Client Experience staff.

Conducted over 500 one-on-one English lessons in Japan to a wide variety of students ranging from teenagers to seniors, with a 4.9/5 student satisfaction rating.Personalized lessons plans to meet individual client needs and skill and communicated progress to leadership.Identified and addressed weaknesses with language acquisition and created lesson plans to develop said areas.

Processed and proofread voting and account setups for high-profile clients, meeting critical time frames while ensuring accuracy and client confidentiality.Handled client requests with consistent accuracy while ensuring they are handled as requested and according to scheduled timelines.

Prior to my promotion to Associate Vote Specialist, I performed quality assurance audits of financial documents for clients, such as proxy materials and voting.Coordinated with numerous teams throughout the organization in order to ensure follow-through on quality assurance.