Robert Clemmons, Aic-M Email and Phone Number
Robert Clemmons, Aic-M work email
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Robert Clemmons, Aic-M personal email
Experienced in leading all functions of national High-Net-Worth Claims Operations with a focus on creating and executing strategic plans, goals, and initiatives in both catastrophe and non-catastrophe customer service-oriented environments.A dedicated leader aligning business objectives with corporate infrastructure to maintain consistent performance and communication. In addition, I have implemented quality controls and assurance integrated into the internal and external administration of financial, technology, and project initiatives. My hands-on knowledge has also come from a unique blend of successful business entrepreneurship, the opportunity to contribute to major insurance corporations, and the satisfaction that comes from driving performance and engaging teams.
Marsh Mclennan Agency
View- Website:
- marshmma.com
- Employees:
- 14249
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Senior Vice President, National Claims Advocacy Leader I Private Client ServicesMarsh Mclennan AgencyScottsdale, Az, Us
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Svp, National Claims Advocacy Leader, Private Client ServicesMarsh Mclennan Agency Jul 2023 - PresentWhite Plains, New York, Us• Responsible for all aspects of claims management, service, advocacy, and administration across the network of MMA PCS-National offices.• Work to formulate and execute a client first vision, strategy, and operational design for Claims Advocacy.• Lead the team of Claims Advocacy professionals, field claim executives, and direct claims operations activities, including best practices, to achieve effective and efficient delivery of a superior client service experience.• Act as a subject matter expert leading the PCSN claims team to resolve complex issues with high-net-worth insurers, protecting the interests of our VIP and Family Office clients. • Contribute to client and COI communications, participate in client webinars and in coordination with MMC Public Relations, serve as the face of MMA PCS Claims Advocacy to external constituents.• Synchronize CAT event responses, resources for major claims, educational offerings, and capabilities across PCS regions.
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Vp, Property Claims Leader, Private Client GroupNfp Aug 2022 - Jul 2023New York, New York, Us• Provide national claims oversight and team leadership, ensuring the consistent delivery of a high-quality work product and superior customer service for our high-net-worth clients.• Collaborate with claims leadership at some of the largest High-Net-Worth insurance carriers to deliver a concierge level claim experience for our clients.• Conduct coverage research and address complex claim issues to provide the maximum policy benefit for our high net worth clients.• Work with the Senior Vice President and other team members on various projects and presentations, including development of best practices and providing technical claim direction for our national teams of account executives & claims advocates. -
Vp, Property Claims, Private Client GroupNfp May 2021 - Jul 2022New York, New York, Us• Provide large loss and technical claims oversight for our High-Net-Worth (PCG) clients.• Communicate with our clients, their insurance carriers, lawyers, public adjusters, third party administrators, engineers, construction consultants, architects, contractors, accountants, producers, account executives and others to advocate on behalf of our clients.• Track severe weather systems and potential National Catastrophe events while developing preparedness and National Catastrophe messaging for both our PCG and Commercial clients.
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President, National Director Of Claims OperationsAlliance Claims Inc. Jan 2007 - Apr 2021Built and lead a team of over 200 adjusters, managers, and senior leaders to investigate and adjust Personal and Commercial Lines property claims for insurance companies throughout the United States and Canada. Insuring an efficient claims operations process with a focus on customer service and cycle time. Utilizing new and emerging technologies to improve both catastrophe response and non-catastrophe strategies, processes, and response initiatives in support of insurance company claims operations. Ensuring that both the highest quality standards and process efficiency is maintained. Additional Role: Commercial General Adjuster (CGA - Property) -
Manager, Personal And Commercial Lines Catastrophe ClaimsAmerican Family Insurance 1996 - 2007Madison, Wi, UsSelected by executive management at American Family to manage Catastrophe Site operations in their absence. Engaged as a Property claims examiner in the National Catastrophe Center and on many occasions as a catastrophe field adjuster. Additional Roles:Re-Inspector, & Trainer (Consultant) -
Claims Examiner, Personal And Commercial Lines CatastropheCna Insurance 1995 - 2003Chicago, Illinois, UsEngaged as a Property claims examiner in the National Catastrophe Center. Investigated and evaluated all types of property related structural, Automobile, and Heavy Equipment damages resulting from large scale natural disaster events. Assisted executive management in developing Best Practices and onboarding integration tools. (Consultant) -
Claims Examiner, Personal Lines Property And LiabilityState Farm ® 1996 - 2000Bloomington, Illinois, Us(Consultant) -
Claims Examiner, Personal Lines Bodily Injury LitigationAig 1996 - 2000New York, Ny, Us(Consultant) -
Claims Investigator, Personal Lines CasualtyAllstate 1996 - 2000Northbrook, Il, Us(Consultant) -
Claims Examiner, Personal And Commercial Lines LiabilitySentry 1993 - 1996Stevens Point, Wi, UsInvestigated, adjusted, and settled personal and commercial lines auto liability and bodily injury claims.
Robert Clemmons, Aic-M Skills
Robert Clemmons, Aic-M Education Details
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W. P. Carey School Of Business – Arizona State UniversityGeneral
Frequently Asked Questions about Robert Clemmons, Aic-M
What company does Robert Clemmons, Aic-M work for?
Robert Clemmons, Aic-M works for Marsh Mclennan Agency
What is Robert Clemmons, Aic-M's role at the current company?
Robert Clemmons, Aic-M's current role is Senior Vice President, National Claims Advocacy Leader I Private Client Services.
What is Robert Clemmons, Aic-M's email address?
Robert Clemmons, Aic-M's email address is ro****@****nfp.com
What schools did Robert Clemmons, Aic-M attend?
Robert Clemmons, Aic-M attended W. P. Carey School Of Business – Arizona State University.
What skills is Robert Clemmons, Aic-M known for?
Robert Clemmons, Aic-M has skills like Insurance, Claim, Property And Casualty Insurance, Customer Service, Property Damage, Claims Management, Property Claims, Liability, Commercial Insurance, Insurance Adjusting, Appraisals, Data Analysis.
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