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@adp.com
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Robert Cocco is listed as Payroll professional and SME specializing in Fortune 500 clients at ADP, a with 10 employees, based in Buford, Georgia, United States. AeroLeads shows a work email signal at adp.com, phone signal with area code 800, and a matched LinkedIn profile for Robert Cocco.
Robert Cocco previously worked as Globalview Integration Consultant at Adp and Globalview Lead Payroll Specialist at Adp. Robert Cocco holds Bachelor Of Science (Bs), English Language And Literature/Letters from Kennesaw State University.
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AeroLeads found 1 current-domain work email signal for Robert Cocco. Compare company email patterns before reaching out.
I am a proven payroll professional with ten plus years of experience partnering with small businesses and Fortune 500 clients. Since 2016, I have been working within the ADP Globalview, SAP, and managed service space to provide consultative expertise with Fortune 500 clients. I have been deemed a subject matter expert for SAP interface integration, garnishment resolution, and quarter end completion. I firmly believe that you must lead from the front and take charge to motivate your peers. What I look for in a career is a work environment to challenge me and grow my skill set.
Listed skills include Customer Service, Payroll, Consulting, Sap Hr, and 5 others.
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A career timeline built from the work history available for this profile.
Roseland, New Jersey, Us
- Technical resource for all inbound and outbound interface escalations within the SAP Globalview platform.- Responsible for 15 Fortune 500 clients and 27 associates. - Liaison between second-tier interface support and Managed Services team. - Responsible for the completion of system-wide regression testing for targeted interfaces. - Enhanced existing business practices for better streamlined end-to-end resolution.
Roseland, New Jersey, Us
-Leads two teams of eight employees.-Manages 18 Fortune 500 clients.-Second tier escalation and resolution for over 20 client representatives.-SAP SME for process resolution and research. -General ledger, interface, and garnishment SME for global sector including Canada, USA, and Mexico.-Manages ticket volume and execution to comply with established SLAs. -Manages interdepartmental relationships between second tier technical support and Managed Services.
Roseland, New Jersey, Us
-Successfully manages four Fortune 500 clients’ payroll and issue resolution.-SME for SAP payroll, garnishment to SAP integration, inbound and outbound interfaces, and GL operation and balancing. -Manages biweekly production planning calls to review payroll completion and efficacy as well as ticket resolution and outstanding issues. -Responsible for quarter and year end processing and completion. Provide issue resolution of quarterly errors and out of balances. -Manage four associates through payroll process and ticket load.-Created weekly knowledge sessions for team of 15 for associate up scaling. We review ongoing tickets and specific topics regarding GL, G2, and data management and analysis. -Resource for three teams and regularly works with senior management on highly escalated clients. -Resource in implementation of new clients.
Roseland, New Jersey, Us
Manage payroll processing schedule and ensure deadlines are metExecute interfaces and run payroll processing activities.Reconcile payroll results and perform audit checks as per client agreements.Manage the client to ensure timely signoff on Payroll results.Validate and process outbound interfaces.Process ROE's.Perform quarterly balancing of Year End totals.Track payroll results against metrics.Retain appropriate audits to support SAS70 requirements.Audit work of other Team members.Conduct Year End balancing and filings.Issue Resolution - Change Management Activities:Manage client issues in GlobalView CRM system and work with client to ensure accurate documentation, classification and resolution of errors.Co-ordinate with internal departments to ensure timely resolution of outstanding issues.Provide consultative advice to clients on payroll changes.Document change impacts to existing processes.Monitor progress of the change request implementation timeline.Test and validate change results and obtain signoff from client.Work effectively across GlobalView and ADP business groups to resolve issues Client Relationship Activities:Effectively set, manage, and deliver on client expectations.Define and administer process that identifies, tracks, and manages SLA results for clients.Participate and/or lead Monthly Client Operations Meetings.
Roseland, New Jersey, Us
Specialized in tax and agency notice resolution by mediating between the client and federal, state, and local tax agencies.
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Quick answers generated from the profile data available on this page.
Robert Cocco works for ADP.
Robert Cocco is listed as Payroll professional and SME specializing in Fortune 500 clients at ADP.
AeroLeads has found 1 work email signal at @adp.com for Robert Cocco at ADP.
AeroLeads has found 1 phone signal(s) with area code 800 for Robert Cocco at ADP.
Robert Cocco is based in Buford, Georgia, United States while working with ADP.
Robert Cocco has worked for Adp and Best Buy.
Robert Cocco's colleagues at ADP include Dips Shrestha, Nora Boukhors, Jacob Lynch, Rob Lewis, and David Slywka.
You can use AeroLeads to view verified contact signals for Robert Cocco at ADP, including work email, phone, and LinkedIn data when available.
Robert Cocco holds Bachelor Of Science (Bs), English Language And Literature/Letters from Kennesaw State University.
Robert Cocco is listed with skills including Customer Service, Payroll, Consulting, Sap Hr, Microsoft Excel, Public Speaking, Teaching, and Team Building.
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