Robert Cody Mora Email & Phone Number

• HBC, General Merchandise & Specialty Foods expert and leader of the top performing team and department within the company with an average $70,000 in CPG sales per week, adding over $1M to the company's bottom line in 2021• Lead employees in the planning, implementation and execution of merchandising, inventory management and operating initiatives• Collaborate with corporate leadership to identify opportunities in the store and develop solutions and action plans for idea implementation on the effectiveness of merchandising and operational plans and programs and vendor partnership opportunities• 0% employee turnover in my department and relied on by corporate to vet resumes, interview, hire and train new associates and managers to lead other stores • Provide timely feedback to leadership and employees on individual and department performance• Ensure proper inventory management which lead to a reduction of overstock by 30% to allow for minimal wasted product/inventory• Create displays of merchandise, control inventory, develop pricing and marketing/merchandising strategies to appeal to consumers and control costs which has led to a 20% increase in sales • Execute promotion and purchasing decisions as well as manage processes for running in-store placement and promotions aligned to key sales, margin and inventory metrics, including making recommendation on a SKU level basis to help with decisions related to increased profitability and conversion into private brand ink and toner• Partner with the pricing team to maximize margins through SKU mix and negotiated vendor costs.• Determine when to order inventory and how much to order, oversee and manage $50,000 in backroom inventory and $1M+ on the shelves • Vendor partner and relationship owner managing interactions with key vendors and negotiating partnership opportunities • Also includes the responsibilities in the below roles

• HBC, General Merchandise & Specialty Foods department manager• Closed old store and opened a brand-new store while increasing sales by 125% from $20,000 to $45,000 in weekly sales by creating relationships with new vendors to bring in new products, revise merchandising displays and creating new pricing and marketing strategies• Supervised, coached and trained employees and conducted personnel performance appraisals while assessing employee career growth opportunities• Also included the responsibilities in the below roles

• Prepared, managed, and revised weekly schedules, as well as plans and conducted store and staff meetings• Conducted store inventory counts and reconciliations and supervised and maintained proper stock levels through appropriate product ordering • Ensured that payroll remained within or below the projected hours set by the corporate office• Also included the responsibilities in the below role

• Ensured customer loyalty by providing exceptional customer service, responded to customer's questions and resolved their problems and needs in a friendly, accurate and timely manner• Monitored and maintained proper department cleanliness, appearance and maintenance