Owner And General Manager
Ocean Foods Inc.
Ocean City, Maryland
Owner and General Manager of The Atlantic Stand on the Boardwalk in Ocean City, Md.HR ManagementAnnual/Seasonal hiring of 20 employees, locally and internationally sourced. Familiar with local labor laws. Provided full time employees performance reviews. Developed and administered employee incentive programs. Developed 18 hour, 7 day a week, shift work schedules. Managed staff of 40 seasonal and full time employees. Personally trained and provided disciplinary council to employees. Managed payroll.P&L Management/OperationsGrew revenue from $500K-$1M. Responsible for daily, monthly and yearly accounting. Set prices. Negotiated contracts with 10 local vendors. Handled inventory.Customer Service Management Fostered and developed long term, multi-generational customers over 30 years in the business. Facility ManagementDeveloped opening, closing, shift change and weekly cleaning checklists. Performed routine maintenance checks. Negotiated annual vendor contracts for equipment services. Acted as general contractor for warehouse remodel/conversion to dining room.Community InvolvementLived in the community for 37 years. Coached high school wrestling and indoor youth soccer. Little League Treasurer. Member Boardwalk Development Association. Taught Junior Achievement classes. Member chamber of commerce. Involved in Church, PTA, and currently local wrestling official.