Robert Collado Email & Phone Number

* Drove the entire sales cycle, from lead generation to post-sale customer service, ensuring a seamless and satisfying customer experience.* Developed and implemented tailored sales strategies, marketing campaigns, and promotional initiatives to target national accounts, resulting in an increase in client acquisition and retention rates.* Collaborated closely with cross-functional teams to align business objectives, address customer needs, and ensure the successful execution of projects.* Maintained an in-depth understanding of the fitness and healthcare industries to drive growth.Provided exemplary customer service by addressing inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling.*Created and managed comprehensive account plans, sales reports, and performance metrics to evaluate progress and track sales targets.* Achieved and consistently exceeded sales quotas, contributing significantly to the company’s revenue and profitability.

Swannanoa, Nc, Us

Motivated and results-driven Field Underwriter specializing in life insurance, Annuities, investments leveraging the exceptional resources and support provided by Symmetry Financial Group (SFG). With a commitment to helping families safeguard their futures, I offer customized coverage options, excellent service, and competitive prices. As an independent broker, I possess the flexibility and expertise to meet diverse needs and provide invaluable protection throughout all stages of life. Connect with me to explore how we can secure a brighter tomorrow together.

In my most recent role as a District Implementation Leader and General Manager, I ran a successful business with multiple club locations, overseeing everything from top to bottom to make sure we hit our goals. I made sure all our managers and department heads had the training they needed to perform at their best and kept a close eye on our finances. I led my team with a strategic approach, pushing everyone to do their best and work together to deliver an excellent experience for our customers. I also made sure our facilities were always in top shape and our inventory was managed well. My focus was always on giving our customers the best possible service.Here are some of my key achievments:• Accomplished more than $4.2M gross margin profit yearly through the development and execution of robust business plans.• Attained the highest customer satisfaction/cleanliness award ratings, including a JD Powers score of 750 and NPS score of 80+.

Judgment acquisition service. Superior Court of California, Northern California territory.

As the leader of four locations with a combined revenue of $165M, I constantly searched for ways to improve our performance. I organized training sessions for all new hires to ensure they had the skills they needed to succeed. I also kept a close eye on our product offerings and made strategic decisions that helped us increase our revenue. I was responsible for managing shrinkage, making sure our products were secure and our associates were aware of the risks. Overall, my goal was to make sure our customers had the best possible experience while also maximizing profits for the business.Key contributions:• Achieved rapid transformation of the San Francisco Area from the bottom tier to the top 3 within 60 days by implementing effective strategies for sales, operations, customer service, and staff development.• Led successful implementation of new company-wide processes across the region by leveraging exceptional leadership skills as regional learning center manager, resulting in increased efficiency and effectiveness in operations.Additional Experience: • Premium Product Manager, Best Buy Inc.• Store Manager & National Sales Trainer, The Good Guys Inc.

Richfield, Minnesota, Us

Various positions and locations with Best Buy, last position In charged of introducing High End brand to Best Buy culture (Segmentation), with the initial opening of the Magnolia Stores with in a Best Buy 2004. Responsible for 2 million a month of Gross Margin Dollars sales, PNL management and associates sales development. Successful campaign lead to the "scale" role out of all Best Buy locations with a Magnolia Brand with in the Best Buy selling floor.

Melbourne , Victoria, Au

• P&L responsibility for three-store location for the good guys! the largest retailer of high end audio/ video electronics in the Western US, with over $800 Million in sales annually. • Responsible for sales, operations, retail analysis, inventory/expense management, personnel recruitment and training.• Successfully managed multiple Bay Area locations: Geary, Milpitas and Blossom Hill store locations.• Received recognition for exceeding sales results with: Wireless activation, Monster Cable and extended service sales.