Robert Collier Email & Phone Number

Technical Analyst role which involves working collaboratively across the FNF organization and its subsidiaries to integrate Identity and Access Management solutions that will enhance the security posture while improving the end-user experience. Work with the Operations and Development teams to develop and document requirements related to lifecycle and governance functions of SailPoint Identity IQ (IIQ).• Lead application onboarding meetings and follow-up with application teams on action items. • Configure delimited file and AD-backed applications in Identity IQ. Maintain JDBC connector configurations as application teams update database servers and make delimited file schema attribute changes in IIQ as needed.• Collaborate with application teams and vendors, to develop solutions to obtain 3rd party hosted user and entitlement application data. (Delimited files, SFTP connections, and custom user reports)• Work closely with the Governance team on User Access Certifications and conduct uncorrelated account analysis and cleanup efforts.• Assist the Development team with product and workflow enhancements by contributing to DevOps user stories, gathering and documenting requirements, and testing new / changed IIQ functionality.

San Francisco, California, Us

Consulting role with emphasis on the analysis of business applications and technical details to determine requirements for integrating applications in the Okta IDaaS (Identity as a Service) solution. Required close collaboration with IAM teams, applications owners, technical SME’s, and third party vendors, to enhance application access management for third party hosted (cloud) solutions. Provided consulting to lines of Business about the IDaaS service offerings for application Single Sign-on, Lifecycle Management (automated account provisioning, deprovisioning, and access modifications) and multi-factor authentication.

Providence, Rhode Island, Us

Business Systems Analyst with focus on integrating bank applications in SailPoint Identity IQ for quarterly User Entitlement Reviews (UER) and Self-Service Access Request functionality. Performed maintenance on existing applications integrated with SailPoint, by working closely with Business lines on change details, collaboration with Developers, and conducting project and vendor meetings. This position incorporated a strong consultant oriented approach with focus on providing excellent customer service.• Lead SailPoint Analyst at weekly IAM Project Readiness meetings to guide Business lines through their project involving IAM, SailPoint deliverables, and timelines.• Conducted application integration meetings with Business lines, project teams, third party integrators, and vendors to discuss application access levels and system connectivity. Documented requirements needed for SailPoint integration.• Managed application integration projects, enhancements, and application access changes.• Implemented automated user provisioning / deprovisioning processes using Active Directory connectors, standard / custom API’s for externally hosted and cloud applications, thus eliminating manual provisioning processes.• Lead support to the Windows Server upgrade project, performing SailPoint impact analysis to ensure application user / entitlement data availability and system JDBC connectivity.• Delivered cost effective integration solutions to meet regulatory compliance with respect to access management (SOX, GLBA, PCI).

Pawtucket, Ri, Us

Project technical leader during development, testing, and global implementation phases of the Courion Identity and Access Management solution. Provided Identity Management administration, and application / database support when in production.• Implemented the automated termination functionality globally from a SAP HR data feed, effecting all Hasbro offices and buildings in 36 countries.• Created provisioning and deprovisioning workflows based upon manual procedures, and worked with vendor Development Engineers to develop XML programming resulting in automated IDM processes.• Enhanced the termination workflow by integrating Office 365 settings changes upon user termination, reducing manual user account changes performed by Helpdesk staff.• Created test plans and performed testing to ensure IDM workflow functionality and performance. • Developed and implemented an Identity and Access Controls program and procedures, based upon SANS Critical Security Controls framework, for periodic account reviews of contractor / vendor AD and SAP accounts leading to lesser SOX / audit findings. • Analyzed idle AD accounts and service accounts to disable / delete accounts no longer needed, thus reducing unauthorized access / IT risk.• Developed and configured the Courion Self Service Password reset functionality with the vendor. Collaborated with teams to deploy functionality to a pilot test group using SMS / SCCM.

Westwood, Massachusetts, Us

Security administrator and monitor of compliance to corporate security standards. Performed user application provisioning / deprovisioning from access requests and Oracle Identity Manager tasks. Represented IT Security in internal projects to provide direction to Business units of security best practices. • Test manager for an Oracle Identity Management (IDM) project which lead to successful implementation. • Conducted management of security technologies to ensure compliance to corporate security standards. (IDM system, firewalls, network and host-based Intrusion Prevention systems, corporate antivirus systems, RSA SecurID authentication and SCADA domains). • Coordinated and led tasks in a Non-public information (NPI) Core Team to protect corporate data and provide security awareness within the company.

Managed an Intrusion Detection system (IDS) of the corporate headquarters and Distribution Center / Disaster Recovery sites. Created user domain accounts, assigning access, and management of Active Directory users and security groups.• Updated SNORT rules, tuned IDS sensors based on network traffic patterns, and performed vulnerability testing of servers and perimeter devices to ensure protection of the network and data.• Investigated suspicious alerts, TCP / IP traffic, and server log entries. Initiated response and investigated computer incidents as they occurred.

Administrator of the domain for approx. 3500 corporate and store users, Lotus Notes email administrator for three Domino servers of approx. 1900 email accounts. • Processed user IT requests for domain, email accounts, and department shared drive security / access per corporate standards and to ensure compliance to HIPAA and PCI DSS standards.• Monitored and upgraded servers to provide continued business systems uptime.

Systems Administrator for a Windows 2000 domain with Active Directory and provided user / application and PC support for approx. 1500 users. Provided Windows NT & 2000 Server support, Remote Access Server admin. and support for approx. eighty Windows 2000 laptops. Performed 2nd level user desktop support.• Managed user accounts, assist users at multiple sites, solving hardware, software, and network issues.• Created images of laptop and desktop systems to simplify corporate rollouts of computers.• Completed and managed projects with various degrees of involvement and complexity.

Administrator for a 75 user Novell 3.12 network. Provided database administration for the Business System Software, email administration for users and remote offices, and supported user applications and operating systems.• Managed CheckPoint Internet firewall security configuration and updated hosted website.• Handled customer technical calls to provide product issue resolution.

Computer Information Systems Courses

Bachelor Of Science, Electronics Engineering Technology

Associate’S Degree, Electronics Technology