Robert Conte Email & Phone Number

Toronto, Ontario, Canada

Service plan members over the phone by answering questions with accuracy and responding to member concerns with compassionProcess member updates, changes and requests with speed and diligenceRespond to secure message inquiries with courtesy and attention to detail

Toronto, Ontario, Canada

Support a larger block of business with overseeing their group retirement accounts while maintaining an emphasis on accuracy and a positive customer service experienceManage phone and email concerns from dedicated clients and their brokers with integrity, speed and precisionAid and teach newer members of the team in the day-to-day processes of the role.

Toronto, Canada Area

Assist plan sponsors in the management of their retirement plans with great attention to detail and focus on customer serviceRespond to telephone and email queries from plan administrators and financial advisers in a timely and professional mannerProcess financial transactions accurately and to a deadline

Toronto, Canada Area

Updated and posted to the organization’s social media accounts on a regular basisAttracted and communicated with potential volunteers, donors and partnersAttended meetings regularly and contributed to other volunteer activities

Toronto, Canada Area

Provided students, guests and long term residents with a positive customer service experienceCommunicated relevant information to necessary departments including maintenance, housekeeping and managementPerformed the night audit to ensure accounts were accurate and charges were posted

Toronto, ON

Prepared and submitted corporate filings to Canadian and U.S. regulatorsFormatted and edited news releases for dissemination to financial websitesWorked with clients and colleagues to ensure fast and accurate service

Waterloo, ON

Successfully produced well-written biographies detailing the careers of Canada’s great fencers for the organization’s websiteConducted meticulous research and created documents according to strict policies and proceduresEngaged with fellow committee members to ensure timeliness and accuracy in a professional manner

Waterloo, ON

Wrote news stories detailing important events in the school and surrounding communityInterviewed subjects with sensitivity and great attention to detailConducted research and compiled information with superb accuracy

Waterloo, ON

Facilitated an exceptional customer experience through fast and friendly serviceDirected 2-3 employees in the maintenance and organization of the restaurantPromoted products to increase sales and improve customer experience

Kitchener, ON

Authored news stories, editorials and features for the school newspaperProduced and edited photographs of campus events and other activitiesInterviewed subjects and engaged with peers to create accurate content for tight deadlines

Windsor, ON

Produced news stories, briefs and lifestyle articles for the daily newspaper with attention to detail and always to deadlineInterviewed subjects and gathered information in a timely and organized mannerEngaged with photographers and fellow reporters in a professional manner

Honours Bachelor Of Arts, Communications

Activities and Societies: Wilfrid Laurier University Student PublicationsDean's Honour Roll 2013-2015. Minor in History. Served as a.

Diploma, Print Journalism

Activities and Societies: Spoke-Student NewspaperWrote and edited stories for Spoke, the school's student paper. Involved in taking and.