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@rocsoft.com
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1 phone found area 585
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LinkedIn matched
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Robert Conway is listed as Director of Service Operations at Rochester Software Associates, based in Fairport, New York, United States. AeroLeads shows a work email signal at rocsoft.com, phone signal with area code 585, and a matched LinkedIn profile for Robert Conway.
Robert Conway previously worked as Director of Professional Services at Rochester Software Associates and President at The Jem Agency. Robert Conway holds Ba, Professional And Technical Communication from Rochester Institute Of Technology.
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AeroLeads found 2 current-domain work email signals for Robert Conway. Compare company email patterns before reaching out.
I bring value every day to my employer through my skills in systems and process optimization, relationship building, technology, business strategy, and communications. Over the past 25 years I have repeatedly proven my ability to increase revenue, improve operational efficiency, optimize results, and achieve or surpass my performance goals. I have succeeded in a broad range of roles such as managing teams both large and small, managing strategic accounts, selling complex technology solutions, resolving customer and partner dissatisfaction issues, delivering sophisticated services and solutions, and launching new initiatives.My career has offered me great experience with a broad range of technologies, enabling me to be equally comfortable meeting with a Software Architect or a CTO. I have experience in a broad range of verticals, including computer hardware and software, publishing, software-as-a-service (SAAS), printing, insurance, medical, manufacturing, government, and education. My interpersonal style is collaborative and empowering. I help my staff to operate at their optimal levels, with high job satisfaction. My Top 3 Business Values: • Ethics and integrity are the foundation for every task and every decision.• Treat people as whole humans, not just as customers or partners or employees. • Sales is everyone's job. My Top 3 Favorite Things to Do at Work:• Win and retain customers • Resolve complex issues• Turn around under-performing teams
Listed skills include Professional Services, Program Management, Saas, Enterprise Software, and 21 others.
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A career timeline built from the work history available for this profile.
Rochester, NY, US
I currently lead the Customer Service division. I manage the day-to-day activities of a team of 25+, including two line managers. Our mission is to ensure customer retention by providing world-class support and implementation services to our customers. We deliver highly complex enterprise software implementations which exceed our customers' expectations..
Rochester, NY, US
I led the Professional Services division for eight years, with the mission to provide exceptional design and documentation of technology services and solutions for our customers. Under my management, we worked to ensure that sales opportunities were closed, that implementations went perfectly, and that customers were delighted with our solutions. I also.
The Jem Agency provided management consulting services to startups and early-stage companies in the technology sector. I was the founder and principal consultant.
Rochester, NY, US
Total responsibility for product strategy and software quality assurance at this leading provider of hosted email and collaboration solutions.
Valhalla, New York, US
Responsible for the overall customer satisfaction of the division’s two largest customers. Managed all aspects of the Wal-Mart.com and Sam’s Club.com photo websites. Worked very closely with business stakeholders from WalMart, Sam’s Club, and Fuji Color Processing to ensure that these sophisticated Web applications were the most full-featured, reliable.
Program and project management, vendor relations, product launches, marketing and branding, management of technical and creative staff. Server and site administration. Web analytics.
Houston, Texas, US
Managed all aspects of online training for Compaq (HP) server division. Program management, vendor relations, management of technical and creative staff. Server and site administration.
Nashua, New Hampshire, US
Program management. Developed and launched the industry's first online learning system. Managed technical and creative staff.
Nashua, New Hampshire, US
Six years of proven results and promotions to positions of increasing responsibility.
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Robert Conway works for Rochester Software Associates.
Robert Conway is listed as Director of Service Operations at Rochester Software Associates.
AeroLeads has found 2 work email signals at @rocsoft.com for Robert Conway at Rochester Software Associates.
AeroLeads has found 1 phone signal(s) with area code 585 for Robert Conway at Rochester Software Associates.
Robert Conway is based in Fairport, New York, United States while working with Rochester Software Associates.
Robert Conway has worked for Rochester Software Associates, The Jem Agency, Bluetie, Inc., Fujifilm Usa, and Xelus.
You can use AeroLeads to view verified contact signals for Robert Conway at Rochester Software Associates, including work email, phone, and LinkedIn data when available.
Robert Conway holds Ba, Professional And Technical Communication from Rochester Institute Of Technology.
Robert Conway is listed with skills including Professional Services, Program Management, Saas, Enterprise Software, Software Project Management, Team Building, Crm, and Leadership.
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