Manager of the Network Operations Center. Also primary network and voice engineer for internal resources as well as customers. I support and maintain a variety of different level devices, including firewalls/VPN, VMWare ESX Servers, Microsoft Directories as well as MS Exchange and SQL databases.

Performed outsourced jobs to companies such as EDS for contracts related to server migrations, upgrades, network upgrades, and transitions from Novell Operating Systems to Microsoft Operating Systems.

Worked as part of a team to support the global infastructure of the core level operating systems, including Linux, Unix, Netware, and Microsoft. Our group also supported the global directory structure.

Provide OS, Network and Telecommunications support.Upgraded servers from a NetWare 3.x environment to a NetWare 4.x environment. Installed a full GroupWise Groupware product for all Town and Emergency Personnel. Worked on the team that installed and implemented the network infrastructure for all town services including public safety and education.Upgrades and expanded NT 4 domain and added necessary services (WINS/DNS/DHCP)Installed / Configured PIX Firewall system and managed PIX/Router configurations.Worked as part of a regional public safety dispatch and implementation committee with Lucent technologies to equip town police and fire with surrounding towns in a regional project. This included mobile terminal access, records and database sharing and linked dispatch and state information systems.Worked on the Y2K committee to certify and replace non-compliant systems.Wrote and implemented a distributed MS access application to allow public safety personnel to monitor Jail Cells, inmate possessions and case information.Participated in the regional Computer Crimes investigation unit.

Was Hired on as a 2-3 year assignment and given a staff of 3 people to build a Medicare submission system and recover backlogged funds from Insurance Companies.Hiring-HR Process for staff of 3 – including salary budgeting and yearly performance evaluationsBudget planning, implementation and forecasting for IT Division.Wrote VB / FoxPro Database System to automate Medicare / BCBS submission of claims Managed a staff of three people that worked to write/implement multiple systems to move business model from paper slips to electronic submissions.Participated in Medicate / Insurance audit procedures and submissionsAt completion, automated submission system recovered massive back-payments owed to CHS and also resulted in a processing and turnaround time decrease from an average payment schedule of 6 months per submission to 3 weeks per submission, thereby increasing available revenue and cash flow.Note: This company closed down in 1996 after recovering all funds owed and was sold.