Managed weekly time sensitive Omnibus for OperationsLiaised between on-shore and off-shore project teamsManaged Omnibus budget on a real time basisLed weekly kick-off meetings, coordinated with internal and external clientsCross checked all specifications from internal and external clients before DP hand-off to off-shore teamEnsured quality control processes were executed on all deliverables (Tabulations, SPSS, HTML, and EXCEL files)Maintained documentation and history… Show more Managed weekly time sensitive Omnibus for OperationsLiaised between on-shore and off-shore project teamsManaged Omnibus budget on a real time basisLed weekly kick-off meetings, coordinated with internal and external clientsCross checked all specifications from internal and external clients before DP hand-off to off-shore teamEnsured quality control processes were executed on all deliverables (Tabulations, SPSS, HTML, and EXCEL files)Maintained documentation and history of deliverables for future reference and benchmarksSampling ProgrammerProcessed client supplied sample per company standards, as well as client specificationsMaintained internal “Do Not Call List” (phone/email)Corresponded directly with internal and external clients on sample related mattersCreated MS access databases to clean, de-dup, validate, and create variables from client supplied sample filesAdhered to Data Privacy guidelines when manipulating personal identifying information; ensure internal and external clients follow the same procedures  Omnibus CATI ManagerManaged in-house Omnibus Team to ensure a quality telephone survey along with other deliverables are sent to end clientsAssisted with the addition of new staff and the termination of repeated, problematic individualsAssigned projects, monitored performances, and provided support to programming teamClient support (internal/external)Conducted daily “issues” meeting with programmers to proactively address scheduling challenges, technical issues, and budget concerns Show less

Maintained multiple quick turnaround Omnibus programs on a weekly basisAssisted and advised Project Directors with special client requests Corresponded directly with certain clients, who were authorized, due to time constraintsProgrammed both CATI surveys and tabulations Quality checked first night and final databases

Assigned a team at the beginning of a client study and performed all duties including: questionnaire design, fielding, coding, and data processingHandled projects with budgets ranging from $50K to $5MTraveled to numerous vendor and client locations throughout the country to supervise, as well as start-up various projects