• Mentored multiple business analysts: o Developed individualized plans for analysts to learn background information they needed to be successful on a project already underway o Coached on preparing for requirements elicitation sessions and the level of details needed in meeting minutes so both decisions and the reasons why are documented o Paired with new BA’s to extract users stores from requirements documents and write stories with the level of detail the developers and test engineers need• Collaborated with BA team managers and senior BA’s to develop an onboarding framework for new business analyst team members outlining a logical order and goals for the first day, week, month, and 90 days now used by management and BA’s during the intake of a new BA • Leading a multi-team effort replacing custom built tax rules and filing software via integrating with Vertex O-Series, Certificate Manager, and VITR to increase compliance and reduce audit risks throughout all stages of a lease’s life-cycle

• One of the founding team members of the first agile team at EFM eventually assuming the role of scrum master, facilitating agile team rituals, and leading team standups• Spearheaded half of the customer website’s releases for the past two years as the technical lead, coordinating and directing the release activities as well as monitoring the release health and post release support tasks• Developed and implemented a new customer website designed to allow clients to manage their fleet real time (Java, AngularJS, Hibernate, Spring, Oracle)• Implemented the first phase of the non-leased module within an internally developed sales tool to enabling us to offer products for more of our customers vehicles (Java/Oracle)• Refactored the stop bill reporting job dropping a 3-hour process to 10 minutes (PL/SQL & VB)• Redesigned the end of month refresh job for the use tax remittance application eliminating 10 hours of processing (T-SQL &VB)

• Single-handedly formulated, implemented, and maintained an application to convert performance-based books to GAAP for external reporting enabling the company to enter the secured debt market (T-SQL, SSIS & VB)• Designed and constructed a software installation management application allowing the helpdesk to push software to users’ desktop and maintain an inventory of applications and users (PL/SQL, VB, Shell Script)• Designed and implemented the Mobile Resource Manager application in coordination with Sprint and GoMRM enabling field users to place orders, track vendor fulfillment, invoice our customers and generate commissions (PL/SQL & VB)

• Develop interim tools for the Vehicle Administration & Acquisition Departments• Compile ad-hoc reports when requested• Analyze the business impact of different projects and prioritize development efforts accordingly• Troubleshoot vehicle ordering process (submission, confirmation, order status, and invoicing)