Robert Costa Email & Phone Number

Mississauga, On, Ca

Team management of wireless device and accessories distribution and replenishment for 300 The Souce locations across Canada

Toronto, Ontario, Canada

My role as a Senior Project Manager has allowed me to successfully develop and grow within Canada's leading Telecommunication company. Some of the areas of my focus are as follows:• Planning Project & Resources• Assembling and Leading Project Team• Cross functional management• BRD Requirements development• Project Design and Development• Project Schedule Forecast• Capital Budget Management• UAT/SIT/SFT - Quality and Satisfaction Testing• National Project Deployment with focus on Retail and IT initiatives• Post Deployment Normalization• Manage Issues and Risk: • Reporting and Documentation: Some of the successful project implementations to date are as follows: • In Store Repair - launch 10 in store repair locations across Canada• Pervacio Content Transfer - led implementation of retail content transfer solution nationally• Lucky Mobile Launch - UAT development and execution for national brand launch• SPC Horizon – implemented system transformation for Bell mobile device insurance program• The Source Accessory Transition - led team to successfully implement merged accessories portfolio • Pre Order - mobile device preorder portal for retail orders, customer status and communication

Ontario, Canada

*Manage all facets of reverse logistics inventory supply and demand of quality refresh/refurbished devices*Key part of the implementation team for new retail return policy in July 2014*Responsible for production planning of quality refresh/refurbished handsets within our third party operation SBE*Integral part of Refurbishing program growth for Bell Mobility/Virgin Mobile*Responsible for establishing market value of Bell Refresh assets *Accountable for creation and overall business decisions of establishing refurbishing $ thresholds that make sense for our business model*Key player with the used handset space, working will multiple OEMs and resellers*Contributor in establishing a parts harvesting process to ensure 100% maximised value of every refurbished handset. *Operational team lead to develop new sources of inventory to utilise for sales programs*Responsible for process mapping and design of logistic requirements to implement overall strategy requirements

Toronto, Canada Area

*Key contributor within marketing cross functional projects with internal/external global organizations such as Apple, Samsung, Google, Microsoft, Virgin Mobile etc*Product Marketing Manager for the Bell Samsung Rugby II National Product launch *Operational team lead responsible to lead internal departments to accomplish all tasks associated with launching mobile devices within retail sales channels nationally*Overall management of all merchandising inventory, including development of quarterly plan of record*Accountable for master data submissions – for all of Bell Mobility and subsidiary brands wireless devices*Responsible for reporting and analysis requirements for various internal requirements*Wireless vendor liaison on items that pertain to the successful national execution of all in store launch materials *Accountable for creating and revising many internal policies/procedures *Worked directly with retailers such as The Source, Wal-Mart, Future Shop, Best Buy, etc *Responsible for national communications to sales channels*Consultant – for various internal projects based on subject matter expertise within operations and marketing

Toronto, Canada Area

*Work Directly with Bell warehouse and Loblaw’s Supply chain to manage day to day logistics*Key stakeholder within cross functional meetings with PC mobile and Loblaw’s key stakeholders to accomplish the mutual goals of our partnership. Throughout this time I have developed great professional business relationship with LCL/PC Telecom groups and have gone over and above to achieve overall mutual success*Responsible for reporting and analysis for sales and operations*In field experience – I traveled Ontario roughly London to Oshawa to track Loblaw’s in store execution regionally most importantly the recognized in store customer interest for PC mobile product

Toronto, Canada Area

*Creation / Maintenance of all Bell Mobility Wireless Master Data*Gained practical experience in maintaining all Bell Mobility Pricing through all Bell Mobility Distribution channels including our customers such as PC Mobile, Future Shop, and Wal-Mart etc.*Participated in our third party warehouse cleanup, where Bell realized cost savings *Ability to multitask and work well under pressure*Strong email etiquette and ability to establish organizational priorities*BDI Supply Chain employee of the month for February 2007

Speaking As A Leader

Project Communications / Leadership

Winning Collaboration

Negotiating For Success

The Project Management Course

Business Adminstraion