Robert Crain Email & Phone Number

Madison, Wi, Us

Oversee the development and implementation of company-wide initiatives that improve customer relations and loyalty. Proud to lead a talented team that provides technical expertise and customized energy solutions for customers, with a focus on renewable energy, electrification and load management / control.

Madison, Wi, Us

Oversee the management and execution of all aspects of MGE’s commercial and industrial customer relationships. Lead a dedicated and diverse team committed to the development and execution of highly effective customer programs and partnerships, working to ensure an open, strong and positive customer experience.

Madison, Wisconsin, Us

Oversee Alliant Energy's customer and community outreach efforts in support of the economic needs of the communities the company serves across Wisconsin. Partner with business and community leaders to help ensure sustainable economic growth across the state.

Madison, Wisconsin, Us

Worked to foster and maintain positive relationships with external parties associated with the regulatory process. Played a vital role in the development of regulatory policies and strategies affecting Alliant Energy's Wisconsin utility operations.

Madison, Wisconsin, Us

Successfully oversaw and coordinated all external relations activities in support of Alliant Energy’s $700 million proposal to construct a natural gas-fired generating facility in Wisconsin. Oversaw the coordination of project outreach among regulators, legislators, customers, community thought leaders, and employees.

Madison, Wisconsin, Us

Responsible for the oversight of Alliant Energy’s customer relations activities on behalf of the company’s Wisconsin utility operations. Responsible for establishment and maintenance of effective communications with federal, state, and local economic development groups to increase company visibility and internal understanding of key economic policy and development issues.

Madison, Wisconsin, Us

Oversaw Alliant Energy’s business development and customer relations efforts to retain and enhance revenue on behalf of the company’s Wisconsin utility operations. Managed staff of seventeen key account / economic development managers, customer service administrators, and energy efficiency experts located throughout Wisconsin service territory.

Madison, Wisconsin, Us

Responsible for implementing policy and strategy matters which aligned with Alliant Energy business goals. Responsible for coordinating internal business units (Investor Relations, Finance, Regulatory, Legal, Environmental, Generation, Energy Delivery, and Communications) to ensure strategic actions and associated messages, stakeholder management and communications plans were consistent with company goals.

Madison, Wisconsin, Us

Served as media and community spokesperson on company issues, including utility operations, corporate activities, charitable activities, and crisis situations. Managed external communications staff of eight, serving two regulated utility companies, several unregulated subsidiary companies, and the corporation. Served as primary spokesperson for issues ranging from company earnings and new power generation projects, to electrical outages.

Us

Oversaw all aspects regarding daily news broadcasts, both over the air and online, in addition to creating long range plans with an eye to the future. Developed sales and marketing strategies, both internally and externally, with regards to station image and promotion and execute the placement of advertising on TV, radio, and in print. Lead station efforts on community service initiatives such as Share Your Holidays food drive. Act as spokesperson for the station, with regards to media inquiries. Performed all management duties including, but not limited to, budgeting, hiring, performance reviews, coordinating and scheduling work, salary recommendations, discipline, and leadership. Negotiated employment contracts on behalf of company, and conduct all aspects of job recruitment. Oversaw the complete redesign and implementation of websites and added the first web-specific news programming in the Madison media market.

Oversaw all aspects regarding daily news broadcasts, both over the air and online, in addition to creating long range plans with an eye to the future. Developed sales and marketing strategies, both internally and externally, with regards to station image and promotion and execute the placement of advertising on TV, radio, and in print. Lead station efforts on community service initiatives such as Share Your Holidays food drive. Performed all management duties including, but not limited to, budgeting, hiring, performance reviews, coordinating and scheduling work, salary recommendations, discipline, and leadership Negotiated employment contracts on behalf of company, and conduct all aspects of job recruitment. Oversaw the complete redesign and implementation of websites, oversaw the conversion to a new state of the art news operating system, and added the first web-specific news programming in Wausau market.

Madison, Wisconsin, Us

Assisted with staffing, budgeting, and overall news content decisions. Produced daily news broadcast. Responsible for approval of scripts, determining content, shooting and editing stories. Produced shows for statewide syndication, including “The Barry Alvarez Show” and oversaw the creation of “The Badger Sports Report, with Matt Lepay.” The 5:00 news was the top rated local news program in its time slot during my entire run at the helm of the program. Prior to producing, was responsible for shooting, editing, and developing story content for nightly news broadcasts.